Purplebricks Mortgages

Purplebricks Mortgages: online mortgage advice for buyers and investors

Purplebricks Mortgages is a mortgage advice service operating in the UK and presents itself as an online broker. Its offering is aimed at first-time buyers, home movers and investors, with the stated goal of helping them make confident financial decisions. The service combines a dedicated mortgage advisor and a case manager who supports the client throughout the entire process.

Access to a wide range of lenders and products

The firm states it has access to over 95 lenders and more than 10,000 mortgage products, some of them exclusive. In its description of the process, it mentions searching among more than 12,000 products from over 90 lenders. Among the lenders it says it works with are HSBC, Santander and Barclays, among others. The company is not tied to specific insurers, according to its own presentation.

Services for different situations

The service catalogue covers mortgages for first-time buyers, for those moving home and for investors. It includes support for adverse credit cases and buy-to-let loans. It also offers remortgaging advice for those looking to renegotiate their current mortgage or whose deal is coming to an end, and protection through life, illness and income insurance, as well as business insurance. The company warns that an early repayment charge may apply if you switch lenders when remortgaging.

How the process works

The process begins with an initial call to review deposit, income and spending habits, and to estimate how much could be borrowed. Then a 30 to 45-minute appointment is scheduled with a dedicated advisor, who searches the available range to find the right mortgage. If the client decides to apply, the company handles the processing and paperwork, and the client uploads documents securely. Once the lender approves the application, it issues an official offer. From that point on, the firm follows up with solicitors and agents to keep the transaction moving and offers ongoing support.

Calculator and loan estimate

The website includes a mortgage calculator that allows you to enter the applicants' annual income and deposit to get an estimate of the property value you could afford. The company notes that most lenders allow borrowing between 4 and 4.5 times annual income, although the final amount depends on individual circumstances. As an example, it states that with an annual income of £30,000 you could borrow between £120,000 and £135,000.

Fees and conditions

The company indicates that there may be a fee for mortgage advice, with a typical amount of £499 for new customers and £299 for existing customers. The fee is paid at the application stage and can be up to 1%. For customers who sell their home with the Purplebricks Full House package, the fee is waived. The firm also notes that it may receive a commission if the user subscribes to Checkmyfile through its link, without this affecting the price or service received.

Awards and regulation

Purplebricks Mortgages presents itself as the winner of the What Mortgage award for Best Online Mortgage Broker in 2024, 2025 and 2026, and the Personal Finance Awards for Best Mortgage Broker for Customer Service, as well as a Highly Commended mention in the Best Mortgage Broker (40 advisors and over) category. The company operates as an appointed representative of Mortgage Advice Bureau Limited and Mortgage Advice Bureau (Derby) Limited, entities authorised and regulated by the Financial Conduct Authority. The firm warns that your home may be repossessed if you do not keep up repayments.

Customer support tools

The website offers a section of frequently asked questions about mortgages, accessibility and interest rates, and a collaboration with Checkmyfile to check credit history through the three main credit reference agencies in the UK. The service is presented as an option for those seeking expert advice without giving up the convenience of managing the process online.