Dals

Dals: interpreting and translation in over 500 languages

Dals, formerly DA Languages, is a British company specialising in language services, operating from its head office at Statham House in Stretford, Manchester. Its work focuses on interpreting and translation for public and private sector clients, including central government bodies, with coverage of more than 500 languages, including British Sign Language (BSL) and other non-spoken languages.

The company presents itself as an accredited provider of language services and states that it maintains industry certifications to guarantee quality for its partners. Its offering combines face-to-face, telephone and video interpreting, as well as written translation.

Interpreting services

Dals' catalogue is built around several interpreting modes, designed for different contexts and immediacy needs:

• Video remote interpreting: a secure, instant connection that enables remote communication in any language.
• Telephone interpreting: immediate on-demand language support, with access to interpreters in over 500 languages.
• Face-to-face interpreting: an in-person service for settings that require physical presence.
• British Sign Language (BSL) interpreting: aimed at the Deaf community, with the goal of ensuring accessibility and inclusion.

Translation

The company offers translation in over 500 languages, with accuracy and cultural appropriateness, so that messages reach diverse audiences clearly.

Clients and areas of operation

Dals works with key public services, private sector organisations and central government bodies. Among the cases the company itself publicises are projects with the police, the DVSA transport agency, Knowsley Council and the South London and Maudsley NHS Foundation Trust (SLaM), in areas such as police efficiency, emissions reduction through remote interpreting and improved accessibility in public services. It also mentions its use in the healthcare sector, with a case focused on Greater Manchester urgent primary care.

Scale and activity

According to figures published by the company, its network exceeds 60,000 interpreters and covers more than 500 languages, plus BSL. The company states that it handles around one million minutes of interactions per week and some 15,000 bookings per day, which, according to its figures, reaches around 30,000 people every day.

History and technology

Dals was founded in Manchester in 1998 by Actar Arya, an interpreter, with the aim of providing quality language services to people with limited English proficiency who need access to essential services. The company reports more than 25 years of activity and, in recent years, has developed in-house interpreting platforms. It states that it owns 100% of its intellectual property and invests millions each year in software and technology, within a five-year innovation roadmap. It has also expanded its markets through acquisitions in the UK and abroad.

Sustainability and social commitment

The company places social value at the heart of its activity and states that it continually reviews the sustainability of its operations, with a target of net zero emissions by 2030 and partnerships with charitable organisations.

Location and contact

Statham House, Talbot Rd, Stretford, Manchester M32 0FP · Phone: 0161 928 2533 · Email: enquiries@dals.co.uk