Capital Office

Capital Office: virtual office in central London

Capital Office is a virtual office services provider based on City Road, London EC1. The company has been operating since 2008 and its team has been established in the area for over 50 years. It presents itself as one of the original founders of the virtual office concept and serves both small UK businesses and international clients who need a physical presence in the country.

Address and mail management services

The main service is the complete virtual office, which includes a prestigious business address in the EC1 postcode. Clients can use this address as their company's Registered Office Address, Director's Privacy Address, and Virtual Business Address. The company manages the receipt of mail and parcels, offers statutory mail scanning, mail forwarding, acceptance of signed-for post, and a global courier service. Clients can choose between forwarding, scanning, or collecting their mail, and receive online notifications when new correspondence arrives. Mail can be received under up to three different names.

Call answering and communication services

Capital Office provides call answering services with London numbers (0203 or 0207 prefixes). The service includes unlimited inbound calls, unlimited messages at no cost per call, professionally trained PAs, and the option of live call transfer. Calls are answered with the client's personalised greeting and callers' questions are answered, even out of hours, via a bespoke message system. A voicemail-only service is also available.

Company formation and other business services

The company acts as an authorised company formation agent with Companies House. It offers Limited Company Formation, LLP formation, Ltd By Guarantee formation, and company formation for non-residents and international clients. With certain packages, forming a limited company in England and Wales is free. In addition, Capital Office offers accounting services, HMRC tax consultation, multi-currency bank account opening with up to £155 cashback, web design, and meeting room hire at its central London office. Clients on certain packages receive two hours of free meeting room use, with the option to purchase additional hours.

Licences and regulatory compliance

Capital Office presents itself as a licensed and regulated virtual office provider in the UK. The company complies annually with several government agencies and holds Data Protection, Anti Money Laundering, London Local Authorities Act licences, and authorisation as a Companies House agent. The company states that it has processed over 1.5 million items of mail.

Sign-up process and terms

Signing up for the service can be completed in as little as two minutes, and setup is done on average within ten minutes once the mandatory anti-money laundering checks are passed. The company does not charge setup fees and allows cancellation at any time without hidden charges or automatic renewals. Prices shown on the website exclude VAT. The catalogue includes several bundled packages with discounts for new clients, such as 30% off with code DEAL30.

Client profile

Capital Office serves online entrepreneurs, self-employed professionals, and businesses from various sectors worldwide. The company highlights that its service is used by thousands of small business owners who trust it to handle their incoming calls and organise their mail and parcels. The company also offers services for international clients who wish to maintain a presence in the UK without the costs associated with a traditional office.

Location and contact

City Road, London EC1 · Email: info@capital-office.co.uk