Road Buddy

24-hour roadside assistance based in Ealing, London

Road Buddy is a roadside assistance company operating 24 hours a day, every day, and is part of Road Buddy Ltd. It serves both private and commercial clients, with coverage in London and other parts of the UK. The company presents itself as a rapid-response service for breakdowns, punctures, flat batteries or running out of fuel.

Emergency roadside services

Road Buddy's service catalogue revolves around urgent assistance on public roads. The services offered include:

• Breakdown recovery and towing, available 24 hours.
• Vehicle recovery after an accident.
• Mobile tyre fitting and replacement, including changing punctured wheels.
• Jump starts and battery replacement.
• Roadside refuelling.
• Car locksmith service.
• Fuel drainage.

The company states that these services are provided for both cars and vans, with specific lines for light commercial vehicles.

Geographic coverage

Road Buddy states it operates throughout the UK, with a particular presence in the London area and nearby towns. The website details mobile tyre services and assistance in locations such as London, Luton, Reading, Slough, Wembley, Beaconsfield, Cobham, High Wycombe, Oxford, Windsor, Watford, Uxbridge and Walton. For breakdown recovery and jump starts, it also mentions operations in Acton, Wembley, Birmingham, Manchester, Liverpool and Glasgow.

Customer profile and how it works

The company serves private motorists and commercial fleet operators. According to its presentation, the team is UK-based and offers telephone support to guide customers on the assistance they need, regardless of their technical knowledge of the vehicle. Road Buddy describes itself as a licensed, insured and bonded company, and notes that its insurance covers any potential damage to the vehicle during the provision of the service.

Background and reviews

The company states that its original activity was 24-hour breakdown recovery and that it has since expanded its offering to mobile tyres, car locksmith and fuel drainage. Road Buddy refers to five-star reviews on Google and Yell.com as evidence of the quality of its services, which it attributes to rapid response times and the expertise of its staff.

Location and contact

Office 24, Wow Work Spaces Ealing, Brentham Old Power Station, Ealing, London, W5 1HS · Phone: 02038 722 122 · Email: sales@roadbuddy.co.uk · Hours: 24 hours, every day