Continental Car Hire

Continental Car Hire: non-fault accident management and replacement vehicles in London

Continental Car Hire presents itself as an independent road traffic accident management company based in London. Its activity focuses on claims where the client is not at fault, known as non-fault claims. The company states it has been operating since 2004 and offers a comprehensive service ranging from claiming expenses to providing a replacement vehicle.

Services for non-fault claims

The company manages the full recovery of costs arising from the accident from the at-fault driver's insurer. Among the services it details are:

• Hire of a comparable replacement vehicle, available within 90 minutes to 2 hours depending on the case.
• Recovery of the damaged vehicle from the accident scene within one hour.
• Secure storage of the damaged vehicle if the client does not have space.
• Credit repairs, under specific conditions, whose costs are subsequently claimed from the other party's insurer.
• Personal injury claims handled by solicitors.
• Legal advice at no upfront cost and with no need to pay the insurance excess.

The company stresses that the client does not lose their no-claims bonus and that no advance payment is required.

Fleet and client groups served

Continental Car Hire states it has a fleet of more than 200 vehicles, including standard replacement cars, vehicles for PCO (Private Hire) drivers and prestige cars. It offers same-day availability and courtesy cars. The company indicates it serves hundreds of PCO drivers in England and also businesses with fleets, to which it provides equivalent vehicles when a company car is off the road.

Claims process

The service is described as fully managed, from data collection to negotiation with the other party's insurer. The company assures that its team of claims handlers supports the client at every step and that the initial consultation is free of charge. To start a claim, users can contact via the phone number or email address provided on its website.

Customer reviews

The website includes customer testimonials highlighting the speed of handling, the effectiveness in obtaining settlements and the quality of the replacement vehicles. These opinions, presented as based on more than 100 reviews, reflect the experience of users who have used the accident management and vehicle hire services.

Location and contact

142 Bentworth Rd, London W12 7AH, UK · Phone: 0208 743 7469 · Email: marketing@continentalcarhire.co.uk