Doris CCTV

Doris CCTV, security and networking distributor for the professional sector in the UK

Doris CCTV Ltd is a specialist security distributor based in Park Royal, London, supplying professional installers, integrators and resellers across the UK. The company has been working with the security sector since 2016 and sells CCTV, intercom, access control, networking, alarm and installation equipment. It presents itself as an authorised distributor of Uniview, DNAKE and Ruijie, which allows it to offer genuine products, technical knowledge and after-sales support.

Distributed brands and specialisation

Doris CCTV's activity is built around three main manufacturers:

• Uniview: the company distributes IP cameras, NVRs, analogue systems, PTZ cameras, artificial intelligence features, storage and system configuration. The team advises installers on selecting cameras, recorders and accessories according to project requirements.
• DNAKE: supplies video intercom equipment for houses, apartments and commercial buildings, including IP and 2-wire systems, indoor monitors and door stations. It also helps installers define the system layout, product compatibility and the equipment needed for a complete intercom installation.
• Ruijie: distributes switches, PoE products, wireless access points, routers and cloud-managed networking equipment. The team helps match networking hardware to CCTV, intercom and other IP-based security projects.

Product catalogue for security projects

Doris CCTV's catalogue covers several categories aimed at professional installations:

• CCTV: IP and analogue cameras, NVRs and DVRs, PTZ cameras, AI surveillance, ANPR, storage and CCTV accessories.
• Intercom: IP and 2-wire video intercom systems for houses, apartments and commercial developments.
• Networking: PoE switches, managed networking, Wi-Fi, routers, bridges and related infrastructure.
• Access control: door access products and supporting equipment for residential and commercial projects.
• Intruder and fire: selected alarm, detection and fire-system products for professional installations.
• Installation essentials: cable, hard drives, power supplies, connectors, cabinets, brackets, monitors and everyday accessories.

The company also sells products from other brands such as Ajax, Dahua, Hikvision, Hilook, Pyronix, Texecom, Takex, Seagate, Western Digital, Toshiba, Tenda, EZVIZ, among others, as listed in its brands section.

Support services and terms for professionals

Doris CCTV presents its offering as more than just equipment supply. Its highlighted services include:

• Technical support: help with setup, compatibility, configuration and troubleshooting, both before and after purchase.
• Free training: product and certification training sessions to help installers become more familiar with the systems sold.
• Three-year warranty: qualifying products are backed by a three-year warranty and a structured returns process.
• Trade accounts: trade pricing and account facilities for installers, integrators and regular professional customers.
• Credit facilities: eligible trade customers can apply for credit lines to make recurring purchases and project work easier.
• Project quotations: the sales team prepares quotes from equipment lists or project requirements.
• Offers and rewards: regular promotions, monthly offers and loyalty benefits for customers.

The company also offers free delivery over £300 and an RMA form to manage faulty equipment, with prompt replacement to maintain installation continuity.

Customer profile and commercial approach

Doris CCTV targets installers, integrators and resellers in the security sector. Its proposition is based on advice for choosing the right product, compatibility between systems, stock availability and support during installation. The company handles both single-camera orders and equipment specifications for larger commercial projects, with the aim of making the relationship with the distributor straightforward from the first quote to after-sales support.

Corporate details and presence

Doris CCTV Ltd is registered in England and Wales with company number 10080275. Its headquarters are in Park Royal, London, and it has an additional phone number in Birmingham. The company maintains its own mobile app and publishes a magazine, Doris Magazine, as well as organising webinars and events.