Shiply

Shiply: online transport and courier marketplace

Shiply is a digital platform that connects individuals and businesses needing to send items with transporters and courier companies. The service works as an auction marketplace: the user posts the shipment details and interested transporters compete for the job. The company was founded in 2008 by Robert, based on the observation that many trucks were driving empty or partially loaded on their usual routes.

How the service works

The process begins when the customer fills out a form with information about the item they want to send. From there, transporters registered on the platform submit their bids, which the user receives by email. According to Shiply's information, quotes usually start arriving within about 30 minutes and 98% of listings receive at least three bids. The user compares prices and reads ratings from other customers before choosing a transporter. The platform states that rates can be up to 75% cheaper than standard UK rates, thanks to transporters taking advantage of journeys they are already making.

Types of shipments and available services

Shiply allows you to manage the transport of a wide variety of items. Categories listed on the website include furniture, boxes, cars, motorcycles, other vehicles, boats, vehicle parts, pianos, pets and livestock, as well as full house moves. Specific services are also offered, such as fragile item transport, eBay deliveries, man and van service, European transport, international shipping and pallet delivery. The platform has more than 100,000 transport companies registered and rated by users.

eBay integration and international shipping

Shiply is an eBay compatible application. Buyers and sellers can paste the eBay item number into the platform to automatically import the product details, collection postcode and photos. In addition to operating in the United Kingdom, Shiply offers international courier services and shipping to Europe and the rest of the world. The company has a presence in Australia, Canada, France, Germany, India, Italy, Brazil, Mexico, Spain, the United Kingdom and the United States.

Environmental commitment

The platform highlights its contribution to reducing CO2 emissions by using the spare capacity of vehicles already on the road. According to the data shown on the website, 369,206,136 kg of CO2 have been saved. The company notes that more than 25% of vehicles run completely empty and more than 50% run only part-full, according to Department for Transport statistics.

Ratings and trust

Shiply has a rating system for transporters. The website shows a rating of 4.5 out of 5 based on 44,396 reviews, and a score of 4.6 out of 5 from 28,861 reviews. The platform has a dedicated trust and safety team, as well as customer support. Support is available Monday to Friday, 9:00 to 18:00, and can be contacted by email.

Frequently asked questions and coverage

The website answers common questions about geographic coverage, the types of vehicles available, the possibility of travelling with the items, packaging, the timeframes for receiving quotes and cancelling bookings. Shiply states that transporters can offer additional services such as carrying items up to upper floors or assembling them, as long as this is specified in the listing. The company has been operating since 2008 and has its registered office in London.

Location and contact

Floor 3, 207 Regent Street, London, W1B 3HH · Phone: +442031372454 · Email: support@shiply.com