HIVED

HIVED, an electric delivery network for ecommerce brands

HIVED is a London-based parcel company that presents itself as the UK's first parcel delivery company built specifically for ecommerce brands. Its distribution network is designed to deliver a smooth, reliable delivery experience, with live parcel tracking and a fully electric fleet.

Delivery and collection services

The company offers nationwide collection and three delivery options: same-day, next-day and two-day. All deliveries are made with its 100% electric fleet, made up of vans and heavy goods vehicles (HGVs). The site states that every delivery cuts CO2 emissions by up to 76%.

Among the services the company lists are Mid market, HIVED One, HIVED Freight, integrations and customer communication. It also has a tracking portal and a dashboard (HIVED dashboard) for its customers.

Performance indicators

HIVED publishes a series of operational metrics: an on-time attempted delivery rate of over 99%, a live chat first response time of under two minutes, a decrease of up to 76% in CO2 equivalent emissions and a 60% to 80% reduction in delivery-related queries. The company states it has a 99% on-time delivery rate and high satisfaction ratings from recipients and brands.

History and growth

HIVED was founded in 2021 by Murvah Iqbal and Mathias Krieger, who started out delivering parcels by bike after spotting the lack of sustainable, high-quality delivery options in the UK. Although the company no longer delivers by bike, it retains the goal of offering delivery fit for the 21st century. The company describes itself as one of Europe's fastest-growing startups and is B Corp certified. Its stated vision is to offer the best delivery experience and accelerate the industry's shift towards innovative, tech-driven and sustainable methods, from electric heavy goods vehicles to AI-assisted routing.

Case studies and customers

The site features case studies with brands such as Who Gives A Crap, Grubby and Minor Figures. In the case of Minor Figures, an 87% reduction in delivery failures thanks to HIVED is mentioned. The company states that the best brands choose its service.

Investors and recognition

HIVED is backed by international investors focused on climate and logistics: Planet A VC fund, Maersk Growth (the investment arm of A.P. Moller – Maersk), Yamato (Japan's largest delivery company) and NordicNinja. The company also mentions having received industry recognition.

Editorial activity and jobs

The company runs a blog with posts on topics such as the new standard for UK fashion delivery, choosing delivery options with HIVED and cutting emissions for Who Gives A Crap. It also states that it is in a growth phase and offers vacancies for those who want to help shape the future of the logistics industry.

Location and contact

HIVED Ltd. 1a Old Nichol St. London E2 7HR