Ashbury Home & Living

Ashbury Home & Living, indoor lighting and home décor

Ashbury Home & Living is an online store that sells indoor lighting and home décor items. Its catalogue is organised around light as the central element: ceiling lights, pendants, wall lights, table lamps and floor lamps, as well as a dedicated décor section. The company presents itself with the idea that lighting should help make a house feel like home, and it focuses its offer on selected pieces and a customer service team.

Lighting and décor catalogue

The lighting range is divided into five product families: ceiling lighting, pendant lighting, wall lighting, table lamps and floor lamps. The site also includes a collection of chandeliers and a home décor section. The catalogue navigation allows each category to be accessed separately, and the store features a search function and a list of collections.

Shipping, returns and guarantee

The store advertises free shipping throughout the UK and a 100-day money-back guarantee. The returns information states that return shipping costs are at the customer's expense and that the warehouse is located in China.

Volume promotions

The site shows an autumn sale with discounts of up to 50% and a scale of additional discounts by quantity: an extra 10% when buying two items, 12% when buying three, 15% when buying four and 18% from five units.

Company structure and logistics

The business operates under the trade name Ashbury Home & Living, while the company name is DB DUO LIMITED, with UK company registration number 16995327 and UTR 73763 28403. The company's registered address is in Covent Garden, London. The warehouse from which shipments are managed is at GLP Logistics Park, in the Baiyun District, Guangzhou (China).

Customer service

The customer service team is available Monday to Friday, from 09:00 to 17:00, and is closed on Saturdays and Sundays. The company states that its team is available five days a week and offers a contact email address and phone number, as well as an order tracking section and a support desk on the website itself.

Locations and premises

Location 1: 71-75, Shelton Street, Covent Garden, London, WC2H 9JQ, UNITED KINGDOM

Location 2: GLP Logistics Park, 404, 4th Floor, Zhenxing North Road, Jianggao Town, Baiyun District, Guangzhou City, China