Jaja Finance

Jaja Finance and the Jaja Vanta credit card

Jaja Finance Ltd is a company registered in England and Wales that operates in the credit card segment with a mobile-first approach. Its main product is the Jaja Vanta Credit Card, a card whose application is made through the app and whose advertised representative rate on the site is 34.9% APR variable. The entity presents itself as a Principal Member of Visa.

The company describes itself in its own material as authorised and regulated by the Financial Conduct Authority (FCA) with number 775979, a status that appears alongside the company details in the footer of its website.

Application and eligibility check

The site allows you to apply for the card via an online form and offers, before formalising the request, an indicative check of the likelihood of acceptance which, according to the company, does not affect the applicant's credit score. The application is presented as a fully digital process.

Account management from the app

Day-to-day operations are concentrated in the mobile app, available for iOS and Android. From it, the cardholder can check the balance, make payments and add additional cardholders to the account. The app also includes a card tab, from which it is possible to temporarily freeze the card to prevent its use and to report it lost or stolen in order to request a replacement.

Usage guides and customer service

The website brings together practical guides on using the card for online purchases, domestic and overseas use, setting up Direct Debits and one-off payments, card security and what to do in case of loss or theft. It also dedicates sections to situations of financial difficulty and persistent debt, and provides an exchange rate calculator.

The preferred contact channel indicated by the company is live chat, available in the app and on the website. As an alternative, it offers telephone support. For those calling from abroad, it provides a number with an international prefix.

Brands and corporate structure

Jaja Finance also operates other brands in the financial sector, including Bank of Ireland UK and Asda Money, which the company lists alongside its own card. The Jaja name and the #jajayourlife label are registered trademarks of Jaja Finance Ltd.

Location and contact

27 Old Gloucester St, Holborn, London WC1N 3AX, United Kingdom