Tapi Carpets & Floors

Tapi Carpets & Floors, British carpet and flooring chain

Tapi Carpets & Floors is a UK flooring retailer that sells carpets, vinyl, laminate, LVT (luxury vinyl tiles), engineered wood and artificial grass. The company states it operates more than 220 stores across the country and its website allows you to find the nearest store.

Flooring range

The range is organised by material type and covers both soft and hard surfaces:

• Carpets: in polypropylene, polyester, wool and blends, with loop pile and Berber, saxony, twist and woven constructions. Options are available that are stain-resistant, hard-wearing and UV-resistant, with felt backing, for pets and for children's rooms.
• Vinyl: geometric, herringbone, plank, mosaic effect and plain designs, with heavy-duty, textured, slip-resistant and water-resistant variants.
• Laminate: wood effect and rustic, with embossed finishes and water resistance; includes collections from the Quick-Step brand.
• LVT: wood, herringbone, stone, oak and marble effect, in aged or vintage versions, with textured, embossed and abrasion-resistant finishes; includes designs from the Karndean brand.
• Engineered wood: herringbone, oak, brushed and oiled, lacquered and rustic, in light and dark finishes.
• Artificial grass: in four thicknesses (short, medium, long and extra long).

The range can be filtered by colour, style, room, use and price range, and the website includes a visualisation tool to try out flooring on an image of the space.

Samples, visits and advice

The company offers free samples that customers can select on the website and receive at home. It also offers two appointment options: a free home visit, in which an advisor brings the collection, measures, plans and provides a no-obligation quote, lasting approximately 90 minutes and available seven days a week, some evenings; and a store appointment of around 45 minutes, also available every day, in which an expert reviews the project, advises, processes the order and arranges installation.

Finance and complementary services

The website advertises interest-free finance of up to four years with no deposit for flooring purchases. The range is completed with accessories such as carpet underlay, underlay for vinyl, laminate, LVT and engineered wood, as well as remnants and roll stock available to take away.

Guides and customer resources

The site maintains an ideas and guides section with content on choosing materials, measuring rooms, stairs and hallways, cleaning and stain removal, purchase and installation costs, comparisons between vinyl, laminate, LVT and engineered wood, and advice by room, including bathrooms, kitchens and home workspaces. It also publishes style guides and interior design trends and a section with real customer projects.

Customer rating

The website shows a rating of 94,084 reviews on Trustpilot with the maximum five-star rating.

Location and contact

1a Spur Road, London, UK · Phone: 01689 886888