Raylo

Raylo: tech subscriptions with a circular approach

Raylo is an electronics subscription platform for leading brands. Its proposition focuses on making technology more accessible, affordable and flexible for consumers and businesses, while driving a circular economy model. The company operates from the UK and has over 250,000 subscribers.

Product catalogue by category

Raylo's catalogue covers a wide range of devices, organised into the following categories: phones, consoles, laptops, tablets, headphones, home & beauty, watches, desktops, speakers, monitors, accessories and printers. Featured products include the iPhone 18 Pro, the iPhone 17 Pro, the Samsung S26 range, the PlayStation 5, Mac computers and various iPad models, among others. The offering includes both new and certified refurbished devices.

Subscription model and how it works

The subscription process consists of three steps: the customer selects their first device and subscription term; pays a fixed monthly fee; and at the end of the term, the subscription automatically switches to a rolling monthly plan. At that point, the user can upgrade the device for free, keep paying monthly, or return the device at any time. All phones are SIM-free and there is the option to trade in an old device as part of the payment at checkout.

Included services and guarantees

Raylo includes a lifetime warranty on all its products, free next-day delivery via DPD, free returns for 14 days and a fair wear and tear policy. The company also offers optional insurance from £5.99 per month covering accidental damage, loss and theft. It also provides access to an integrated subscription solution for electronics brands (Raylo Pay) and a marketplace where brands can connect with their audience.

Commitment to sustainability

Raylo's stated mission is to accelerate the transition to a circular economy. Its refurbishment and reuse approach aims to extend the useful life of devices. The company is a B Corp and has established a green financing framework with a second independent opinion. According to its own communication, an iPhone can pass through three hands over its seven-year useful life, thus avoiding its usual fate in drawers or landfills.

Background and team

Founded in 2019, Raylo has a team of approximately 100 people in its UK offices. The company has developed its own technology and subscription infrastructure, and has established partnerships with global electronics brands. Its partners include Natwest and Telefonica. Raylo Group Limited is authorised and regulated by the Financial Conduct Authority (FCA) for entering into and broking consumer hire agreements (841488).

Ratings and recognition

The platform has a 4.5-star rating on Trustpilot, based on over 26,000 reviews. Media such as Sky News and Financial Times have highlighted its business model for its potential to reduce electronic waste and for its sustainable approach.

Location and contact

5 New Street Square, City of London, EC4A 3TW