Davies

Davies, professional services and technology for the insurance sector

Davies presents itself as a specialist professional services and technology firm that works in collaboration with leading insurers, highly regulated businesses and global companies. Its activity is structured around five areas: claims, consulting, insurance solutions, legal solutions and technology.

Global structure and presence

The firm has a global team of more than 8,500 professionals operating in over 20 countries, with large operational centres in the UK and the United States. Its scope of operation is organised into the regions of UK & Europe and North America.

Claims solutions

The Claims Solutions area works with insurers, brokers, MGAs, companies and public entities to efficiently manage the claims process, with the aim of delivering good customer service and improving underwriting performance. This division includes specific capabilities such as forensic accounting, captive insurance, catastrophe services, construction, cyber risks, energy, liability losses, litigation, property insurance, specialty risks and surety bonds.

Consulting

The Consulting practice is focused on accelerating business, technology and people performance in financial services, banking, asset and wealth management, insurance and highly regulated industries.

Insurance and legal solutions

Insurance Solutions provides expert support to the Lloyd's, London and international markets. Legal Solutions, through its Keoghs arm, offers dispute resolution and risk services for the UK insurance industry in the motor, casualty, complex and specialty classes. The firm highlights that Keoghs has top 40 expertise and award-winning technology solutions, with an outstanding track record in reducing indemnity spend and improving claims processes.

Technology and innovation

The Technology area helps organisations worldwide tackle their business challenges and achieve their commercial objectives through innovation. Its technology solutions include ClaimPilot, contact management, customer experience, data and compliance, digital innovation, employee experience and intelligent automation. ClaimPilot is presented as a platform designed to elevate the policyholder experience and empower handlers, transforming the claims journey through cutting-edge artificial intelligence, streamlined processes and the reduction of operational bottlenecks.

Publications and recent activity

The site features articles and documents such as the 2025 report on new agentic AI capabilities in the ClaimPilot suite, an analysis of the 2024-2025 storm season, an article on actuarial growth and risk management in PEOs, the appointment of Adam Warwick as Group Chief Information Officer, the appointment of Alban de Vatteville as Group Chief Financial Officer, a 2026 white paper on AI agents and conduct risk for insurers, the launch of a carbon tracking solution for property claims with Verisk's carbon calculator, and the public country-by-country report for FY2025.