Lily Communications

Lily Communications, communications and IT for UK SMEs

Lily Communications Ltd. presents itself as a multi award-winning provider of communications and information technology solutions for businesses, headquartered in Leeds (United Kingdom). Its activity is aimed at small and medium-sized enterprises in the country and covers telephony, data connectivity, mobile telephony, managed IT services and utilities supply, with the stated goal of helping its clients adapt their technology infrastructure to the changing needs of the business.

The company describes itself as "the home of digital transformation" and structures its offering into five main areas: voice, data, mobile, IT and utilities. According to its own presentation, 86% of its clients would have saved money with its services, and the company states that it works with leading technology partners to offer innovative solutions tailored to each client.

Telephony and unified communications

The voice area includes cloud-hosted telephone systems (hosted VoIP), on-premise systems, call and line management, video conferencing and the integration of voice into Microsoft Teams. The company promotes these services as a complete unified communications platform that allows calls to be answered from anywhere and at any time, facilitating flexible working and collaboration between teams.

Among its commercial messages is readiness for the ISDN and PSTN network switch-off in the United Kingdom, scheduled for January 2027, which the company uses to encourage businesses to migrate to cloud communications. It also offers remote working and cost-saving solutions linked to that transition.

Connectivity, mobility and IT services

In the data section, Lily Communications markets connectivity solutions for businesses of different sizes and locations: FTTC, G.fast, FTTP, mobile broadband packages, enterprise lines, leased lines and SoGEA. In mobility it offers business mobile handsets and tariffs, as well as mobile device management (MDM).

Its IT catalogue includes managed services, IT security, dark web monitoring through Cyber Shield Dark Web ID, Microsoft Teams, Microsoft 365, storage and backup, Hardware as a Service and Cyber Essentials certification. The company also offers IT support specifically for the education sector and multi-factor authentication solutions.

Utilities and complementary services

Beyond technology, the company offers business energy services, merchant services and web listings presence. It also has the Lily Renew initiative, aimed at service renewal, and cost-saving solutions for its clients.

Business profile and customer service

The company describes itself as multi award-winning and states that it has users nationwide and years of activity, although it does not detail specific figures in the available information. Among its commercial arguments are the consolidation of invoices and services with a single provider, the assignment of an account manager and 24/7 support options. The company offers free, no-obligation quotes, prepared by its team of advisors.

Its headquarters are located in Leeds, at Connect House, Unit A, Millshaw Business Park, Global Avenue, Leeds LS11 8PR. The company also maintains a blog with content on cybersecurity, connectivity, the ISDN switch-off and technology priorities for UK SMEs.

Location and contact

Connect House, Unit A, Millshaw Business Park, Global Avenue, Leeds LS11 8PR · Phone: 0344 880 3333 · Email: info@lilycomms.co.uk