Mint Nail & Beauty

Mint Nail & Beauty, a chain of nail and beauty salons in the United Kingdom

Mint Nail & Beauty is a chain of salons specialising in nail care and beauty treatments which, according to its own presentation, has been operating in the United Kingdom for over twenty years. The company describes itself as a team of professionals specifically trained to provide high-quality nail and beauty services, with the possibility of booking an appointment in advance or at the last minute, adapting to its clients' schedules.

Nail services and beauty treatments

The catalogue of services that the firm details on its website is organised into four main areas:

• Manicures and nail treatments.
• Pedicures.
• Waxing.
• Eyebrow treatments.

The company also sells gift vouchers and maintains a gallery of work accessible from its site.

Salon network

Mint Nail & Beauty operates several locations distributed between the north of England and the Midlands. The company identifies as its bases a salon in Leeds city centre, another in the Meadowhall shopping centre in Sheffield, a third in the White Rose shopping centre in Leeds, a space called The Beauty Rooms in Wakefield and a location in the Merry Hill shopping centre in Dudley. The contact list also includes an address at The Corn Exchange in Leeds, associated with the same telephone number as the Boar Lane salon.

Customer service and appointment management

The company distinguishes between appointment management and general customer service. Bookings, changes and cancellations must be handled by telephone with the corresponding salon during its opening hours, as the customer service email does not manage these operations. For general enquiries, the firm has an email address attended from Monday to Saturday in the morning, with a commitment to respond within 24 hours; messages received on Saturday afternoon or Sunday are answered when activity resumes on Monday at 9:00. If assistance is needed before then, the company indicates that a manager, assistant manager or senior therapist can be requested by telephone.

Customer service postal correspondence is addressed to Mint Nail & Beauty Ltd at 22 Gills Yard, Wakefield.

Mail order of Environ products

Mint Nail & Beauty offers a mail order service for clients interested in products from the Environ Skincare brand. As the company itself explains, orders are placed with Environ and it is this firm that carries out the delivery, so the process may take a few days.

Work with Mint

The company receives applications through a specific email address for human resources, requesting that the subject line of the message indicate the salon or salons of interest. The firm warns that it keeps received emails and CVs for a maximum of six months in case a vacancy arises, and that unsuccessful candidates can request the deletion of their data through the data protection officer.

Head offices and locations

Leeds City Centre location: 16 Boar Lane, Leeds, LS1 6EA

Meadowhall Sheffield location: 19 The Arcade, The Meadowhall Centre, Sheffield, S9 1EY · Telephone: 01142 569292

White Rose Centre Leeds location: Unit 68, The White Rose Centre, Dewsbury Road, Leeds, LS11 8LU

Wakefield location (The Beauty Rooms): 22 Gills Yard, Wakefield, WF1 3BZ

Merry Hill Centre Dudley location: Upper Mall, The Merry Hill Shopping Centre, Brierley Hill, Dudley, West Midlands, DY5 1QX

Leeds City Centre location (The Corn Exchange): The Corn Exchange, Leeds LS1 7BR