DWV Smart Repair Solutions

DWV, mobile bodywork and alloy wheel repair across the UK

DWV Smart Repair Solutions presents itself as one of the UK's largest specialists in mobile repair of minor damage, paintless dent removal and alloy wheel refurbishment. The company states it has over thirty years of activity in the sector and a network of directly employed technicians, as well as a franchise network and its own division dedicated to remarketing. Its head office and training centre are located in Leeds.

The service is aimed both at individuals who need to repair their own car and at organisations with fleets of thousands of vehicles. Among its regular customers, the firm cites insurers, administrators, auction and remarketing providers, leasing companies, dealerships and the general public.

Mobile workshops that come to your home or workplace

DWV's approach is based on bringing the workshop to the vehicle. Its vans are equipped with manufacturer-approved paints and materials, on-board power, all-weather canopies and technical equipment. According to the company, the car is roadworthy immediately after the repair, which avoids the cost and inconvenience of going to a conventional body shop.

Coverage is nationwide, with over 120 qualified technicians spread across the country. The firm claims it carries out more than 800 repairs daily and that last year it completed 179,742 interventions.

Types of damage it repairs

• Dents: paintless dent removal (PDR) with national coverage and specialised technicians.
• Scratches and paint scuffs: repair of paint damage, including stone chips and paint flakes.
• Alloy wheels: wheel repair and refurbishment, including kerb scuffs.
• Bumpers and end-of-contract damage: the site includes specific sections for bumper scuffs and end-of-lease or rental repairs.

Corporate clients and agreements with the automotive sector

DWV details a portfolio of collaborations with operators in the sector. It carries out cosmetic and alloy wheel repairs for Cinch vehicles and for Mercedes Benz fleets and business vehicles, and provides remarketing services at BCA, Aston Barclay, Manheim and G3 sites nationwide. It also works for Auto Lease Compare and is listed as an approved repairer or provider for various cosmetic warranty and alloy wheel insurance products from brands such as AutoTrust, Premia Solutions, Car Care Plan, Mapfre, Stellantis, Motoreasy, Ford, Kia, Toyota and Lexus, as well as dealer groups including Lloyd Motor Group, Swansway, Wessex, Eden Motor Group, Heritage Automotive, Jardine Motors Group, Marshall and Inchcape.

Bookings, tracking and guarantee

The company manages appointments through an online booking system available 24 hours a day, which assigns dates and callouts based on the technician's location and the type of repair. Customers can change the date and location of the intervention from the portal itself, and receive text message and email notifications before the appointment. All repairs are guaranteed, according to the firm, which also maintains its own training centre in Leeds to update its technicians' skills.

Franchises and company structure

Alongside its network of employed technicians, DWV operates a franchise model to cover the national territory and an internal remarketing division. The company is registered as DWV Smart Repair Solutions with company number 07422800.

Location and contact

Unit 3, City Park Estate, Gelderd Road, Leeds, LS12 6DR · Phone: 01133 011 800 · Email: customerservice@dwv.co.uk