Arc Legal Group

Arc Legal Group, specialist provider of ancillary insurance

Arc Legal Group presents itself as a specialist provider of ancillary insurance products and services, with knowledge and experience in each of the markets in which it operates. The company states that it has more than two decades of experience in the sector and access to underwriting capacity rated 'A- or above'.

Its activity focuses on designing bespoke and flexible ancillary insurance solutions, tailored to the specific and individual needs of its partners' customers. The company states that it does not work with standard or 'off-the-shelf' solutions, but instead starts with the customer to develop a real understanding of their needs and design tailored solutions.

Ancillary insurance products

Arc Legal Group's product range is structured around three main product lines:

• Legal Expenses Insurance: cover that provides legal help when the customer needs it and covers legal costs if a solicitor is appointed.
• Assistance: a range of tailored products and services in the areas of home, motor, cyber, emergency assistance and replacement products.
• Accident, Sickness & Unemployment (ASU): insurance that provides financial support to individuals who are unable to work due to illness or injury, or who are unexpectedly made redundant.

Partners and collaboration model

The company works with intermediaries, insurers and affinity group clients to offer ancillary insurance solutions through its 'A- or above rated' underwriting capacity. According to its presentation, ancillary products may be a secondary purchase for the consumer, but the quality and service must match or exceed those of the primary policy.

Arc Legal Group states that its internal systems are built around the needs of its partners, integrate with their systems and offer seamless digital journeys for customers, from purchase through to claims settlement.

History and group structure

The launch of Arc Legal Group in 2022 marked the beginning of a new chapter for Arc Legal Assistance, Legal Insurance Management and Composite Legal, which came together as a single specialist ancillary insurance business. The company notes that its formation dates back to 2003 and that, through organic growth and a series of strategic acquisitions in the legal expenses insurance (LEI) and assistance sectors, it has become what it describes as a market leader in ancillary products and services.

Certifications and memberships

The company highlights that in June 2023 it obtained dual ISO certification: ISO 9001, the world's most recognised quality management systems standard, and ISO 14001, the international standard for environmental management systems (EMS). Arc Legal Group also presents itself as a fully registered supplier in the Financial Services Qualification System (FSQS) and a member of the Hellios community, as well as a member of the Managing General Agent's Association (MGAA) network.

Regulation and corporate details

Arc Legal Group is a trading style of Arc Legal Assistance Ltd, authorised and regulated by the UK Financial Conduct Authority (FCA), with reference number 305958.