Atomyc

Atomyc: managed IT services focused on Microsoft Cloud

Atomyc is a British IT services company that presents itself as a specialist in the Microsoft Cloud ecosystem, covering Microsoft 365, Microsoft Azure and Copilot. Its offering is built around managed services, cybersecurity, technical support and technology adoption programmes, with the stated aim of helping businesses get more out of the technology they already use.

Managed services and support

The company offers remote and onsite support, as well as a fully managed support model and a co-managed model for in-house IT teams. The remote and onsite helpdesk service is designed to keep teams operational 24 hours a day, 7 days a week, with service level agreements (SLAs) that the company describes as industry-leading. Coverage spans all of the client's technology, including Microsoft Cloud.

Managed services are segmented by organisation size:

• 3 to 10 seats: competitive monthly contract for small growing businesses.
• 11 to 100 seats: comprehensive managed service for businesses that want to grow using technology.
• 10 to 250 seats (co-managed): tailored service to complement in-house IT teams with additional support and tools.

In addition, the company works with organisations of 11 to 250 seats that seek to use technology as a strategic advantage, and offers a specific monthly contract for companies with 3 to 10 employees.

Microsoft Cloud: migration, configuration and adoption

Atomyc defines itself as a Microsoft Cloud specialist and details migration services to Microsoft 365 and Azure, deployment of best-practice configurations and adoption of the available tools. Its catalogue includes support and services for Microsoft 365, Microsoft Exchange, Microsoft SharePoint, Microsoft Teams, Microsoft Intune, Microsoft Defender, Microsoft Purview, Microsoft Copilot, Microsoft Power Platform, Microsoft Azure and Teams Phone.

Technology adoption is delivered through consulting, support, training workshops and the so-called Accelerator Programs, which the company describes as included in its managed IT services and also available as workshops open to any business.

Cybersecurity

The cybersecurity area covers XDR with Defender for Endpoint, mobile device management with Intune, identity security with Entra, data security with Purview, email security with Defender for Office 365 and app security with Defender for Cloud Apps. The offering is completed with security assessments for Microsoft 365, continuous hardening, SOC services, MXDR and incident response, cybersecurity awareness training and Cyber Essentials certification.

The company takes a graduated approach: it adapts the level of security to the client's objectives, from a light-touch approach to continuous hardening and monitoring, to avoid both excessive controls that hinder operations and a lack of protection.

Strategy, digital modernisation and AI

Atomyc develops technology strategies and roadmaps for one, three or five years, designed to achieve business goals through technology. Its strategy services focus on specific areas: IT, cybersecurity, digital modernisation, user adoption and artificial intelligence.

In digital modernisation, the company delivers workshops aimed at leadership, middle management and power users, with the delivery of a report and a roadmap that guides the necessary changes. The workshops cover document and communication management, automation and process management, business intelligence, AI for user adoption and AI for business operations. The offering includes a kick-starter workshop (Digital Modernisation Kick-Starter).

In the field of AI, services focus on Microsoft Copilot, with practical applications for business operations and personal productivity.

Training and pre-configured solutions

Atomyc's training workshops are interactive, usually delivered in groups of up to 10 people and in half-day increments. Among the most requested are Microsoft 365 Productivity Kick-Starter, Microsoft Teams, Microsoft Planner, Microsoft Bookings, Microsoft Loop, Microsoft Lists, Task Management Masterclass for Microsoft 365 and AI for Personal Productivity.

The company also sells pre-configured solutions (Pre-Wrapped Solutions) that address specific needs: governed documents, change management, BYOD security, full intranet, HR intranet and knowledge base (KB).

Experience and approach

Atomyc states that its team has more than 35 years of experience and presents itself as a proactive provider, focused on effective technology adoption and on improving efficiency, productivity, collaboration, security and resilience. Its stated mission is to improve those indicators through Microsoft Cloud.

The site includes case studies, such as the migration of Denma Social Enterprises to Microsoft 365, SharePoint Online and F1 licences for social workers, and the Cyber Essentials Plus recertification of HCB Group. It also includes customer testimonials highlighting responsiveness, technical knowledge and the service received.