Minster Motor Group

Minster Motor Group: used and electric car sales in Yorkshire

Minster Motor Group is an independent used vehicle dealership based in Hull (Yorkshire, United Kingdom). The company presents itself as one of the largest used car dealerships in the region and one of the largest independent electric vehicle suppliers in the country. Its catalogue combines combustion and electric cars, with more than 200 units in stock and a track record spanning over 50 years of accumulated experience, according to data published by the company itself.

History and evolution

The business began trading in 2016 as Minster Car Co, on Grovehill Road (Beverley), with only two employees and a small stock of hand-picked vehicles, operating without a traditional showroom and with a focus on personal, direct service. In 2018 it moved to Cleveland Street (Hull), expanded its stock from around 10 to more than 40 vehicles and doubled its workforce from 2 to 4 people, adding extended warranties and finance packages. During the pandemic it maintained operations under a click-and-collect model.

In 2021 it moved to a larger location in Hull, raised its stock above 80 vehicles and its workforce to 8 people, introduced its first electric cars, opened its first valeting and detailing workshop, launched online telesales and began opening seven days a week. In 2024 the company changed its name to Minster Motor Group, moved to its largest site to date, completed a full rebrand, opened an indoor showroom and a large outdoor compound, and established its own workshop and service team to carry out MOTs, servicing, repairs, paintwork and vehicle preparation in-house. The workforce exceeded 20 people.

Vehicles and services

The main activity is used car sales, with an inventory covering a wide variety of makes, models and price ranges. The company describes itself as an independent electric vehicle specialist and offers advice for those new to electric mobility or looking to change models. It also offers EV charge point installation services.

The dealership also buys and accepts used vehicles as part-exchange and offers a free valuation of the customer's car or van. The company states that it tries to beat any offer the customer has received for their previous vehicle.

Finance and warranties

Minster Motor Group offers vehicle finance. The process begins with a credit application in which personal, employment and income details are provided; the finance company carries out an affordability check and the dealership presents the available options, with their terms, interest rates and monthly payments. Once accepted, the sales contract and finance agreement are signed, and handover is completed after payment of any applicable road tax and, where applicable, a deposit. The website allows customers to check finance eligibility with no impact on their credit score.

All vehicles include a minimum three-month warranty, either provided by the company itself or covering the remaining manufacturer warranty period. Customers can upgrade cover to a platinum level through Protego Warranties, with options of one, two or three additional years, purchasable outright, included in the finance agreement or by monthly direct debit.

Delivery and customer service

The company delivers throughout the United Kingdom using its own insured team. Customer service is also handled via WhatsApp, with personalised vehicle videos, photographs and real-time responses. The company states that it does not use aggressive sales tactics and that its proposition is based on the quality of the product and service.

Facilities and presence

Minster Motor Group operates three showrooms in the United Kingdom. Its current headquarters, the largest to date, has an indoor showroom, a large outdoor compound and its own fully equipped workshop where MOTs, servicing, repairs, paintwork and preparation are carried out. The company is a member of the BVRLA (British Vehicle Rental and Leasing Association) and reports more than 4,500 customer reviews, a 4.8 rating on AutoTrader, more than 5,000 satisfied customers and more than 50,000 cars sold.