Club Med

Club Med: all-inclusive resorts in over 60 destinations

Club Med presents itself as a pioneer of the all-inclusive holiday concept and offers stays in more than 60 snow, beach, mountain, and cruise destinations. Its offering includes accommodation, gourmet dining, drinks, sports, and kids clubs for a single price, so that guests don't have to worry about logistical details during their stay.

Snow and sun destinations

The company mainly operates two major seasons: ski and sun. In the French, Italian, and Swiss Alps, it operates resorts in locations such as Val d'Isère, Tignes, Les Arcs Panorama, Grand Massif Samoëns Morillon, Alpe d'Huez, Val Thorens, La Rosière, Peisey-Vallandry, Valmorel, Serre-Chevalier, La Plagne 2100, and Pragelato Sestriere. In summer, the Alpine offering extends to the French, Italian, and Swiss Alps.

In the sun season, destinations are spread across the Mediterranean, the Caribbean, the Indian Ocean, Asia, Africa, and the Americas. Among the resorts mentioned are Magna Marbella (Spain), Gregolimano (Greece), Cefalù (Italy), Da Balaia (Portugal), Marrakech La Palmeraie (Morocco), Cancún (Mexico), Punta Cana and Michès Playa Esmeralda (Dominican Republic), Kani and Finolhu Villas (Maldives), Seychelles, La Plantation d'Albion and Albion Villas (Mauritius), Rio das Pedras (Brazil), Quebec Charlevoix (Canada), and South Africa Beach & Safari. Cruises in the Mediterranean and the Caribbean are also offered.

Included services and family programmes

The all-inclusive offering covers gourmet dining, drinks and snacks, a wide variety of sports and activities, and kids clubs with childcare from 4 months old. Ski resorts include the lift pass and ski lessons. The company also offers luxury villas and Exclusive Collection spaces, a selection of premium accommodation within its catalogue.

The offering is segmented into categories such as family holidays, beach, family ski, group ski, romantic escapes, luxury holidays, lakes and mountains, and cruises. There is also the option of a Resort Day Pass and solutions for meetings, events, and weddings.

Booking and customer service

The website allows you to search for stays by dates and number of guests, and book online. Customers can create an account to manage reservations and saved travel plans. Telephone support is available on 03453 676767, Monday to Friday from 9:00 to 18:00, Saturdays from 9:00 to 17:00, and closed on Sundays. Support is also offered via WhatsApp and a FAQ section.

The site states that a £150 deposit is required when booking and mentions advantages such as hassle-free travel with transport and a loyalty programme. A summer 2027 promotion is also announced with discounts of up to 20% for those who request a quote.

Sustainability and responsible tourism

Club Med declares its commitment to responsible tourism through the Happy to Care programme, which includes eco-certifications, sustainable initiatives, and collaborations to reduce waste, preserve biodiversity, and protect marine life. The company states it has eliminated single-use plastics and supports local economies. It publishes a CSR report and has a specific sustainable tourism section.

Corporate presence and resources

The company maintains information sections about the group, its values, commitments, careers, and press news, as well as information for suppliers and agents. It also offers a mobile app for resorts, a referral programme, and a snow report. For professionals, it provides all-inclusive solutions for meetings, events, and weddings, and a real estate development and resort projects division.