Medserv

Medserv, medical billing and practice management for the healthcare sector

Medserv is an Irish company founded in 2005 by Cormac Loughrey that has become one of Europe's largest medical billing specialists. Its activity focuses on managing private patient billing and the revenue cycle for healthcare providers, so that consultants, hospitals and clinics can spend less time on administration and more on clinical care.

The company states that it works with more than 5,000 providers, bills over £850 million annually in healthcare claims and works with more than 500 hospitals. Its client portfolio includes hospital consultants across all specialties, primary care physicians, clinics and hospitals, with a presence in the UK's leading hospitals and links to the main UK health insurers and the NHS.

Billing and management services for healthcare providers

Medserv structures its offering around three main areas:

• Medical billing: coding and submission of claims, payment tracking and management of rejected claims, with the aim of maximising revenue and reducing reimbursement times.
• Remote practice management: an external team handles scheduling, communications and the day-to-day running of the practice.
• Software and management tools: a platform that integrates scheduling, billing, secure medical records and management reporting.

The company also offers patients clear invoices, fast query resolution and online payment.

Who it serves

Medserv's proposition is segmented by client type. For patients, it translates into understandable bills and prompt responses. For primary care, it means less administrative burden for GPs and their teams, with coding and claims handled, faster reimbursements and full financial visibility. For consultants, it means specialist billing that protects cash flow through accurate coding, fewer rejected claims and proactive collections. For hospitals and clinics, it means revenue cycle management at scale, with built-in regulatory compliance and maximised reimbursements.

Security, data protection and proprietary systems

Given the sensitive nature of the information it handles, the company subjects its systems to independent penetration testing to validate the strength of its IT security and places data protection and GDPR compliance as a priority. Medserv develops its own systems in-house and maintains electronic links with hospitals and insurers to streamline processes.

Structure and team

The company has four offices in Ireland, the UK and Poland. Its team combines backgrounds from insurance, customer service, accounting and medicine, and has an internal continuous training programme to keep staff up to date with new technologies and procedures.

The founder, Cormac Loughrey, is an engineer and MBA graduate from Dublin. Before creating Medserv he developed his career in regulated pharmaceutical industries and participated in several start-ups. His family background linked to clinical practice was the origin of the business concept.

Editorial and outreach activity

Medserv publishes content aimed at healthcare professionals on practice management and tax compliance. Among the topics covered are adapting to Making Tax Digital in healthcare, the operational efficiency of private practices and communicating fees to patients.

Location and contact

Rockwood House, 9-17 Perrymount Rd, Haywards Heath RH16 3TW, UK · Phone: +44 20 3384 1952 · Email: info@medserv.co.uk