Leisuredays

Leisuredays, specialist insurance for static caravans and park homes

Leisuredays is a trading name of Caravan Guard Limited, a company registered in England with number 04036555 and authorised and regulated by the UK Financial Conduct Authority. Its activity focuses on specialist insurance for static caravans, holiday lodges and chalets, residential park homes and holiday homes. Cover is available only to UK residents, including Northern Ireland.

Insurance products offered

• Static caravan: policy for static caravans, lodges and holiday chalets, with the option to renew online.
• Park home: extensive cover for the residential park home and its contents, backed by global insurer Intact Insurance.
• Holiday home: tailor-made policies so you only pay for the cover you need.
• Touring caravan: year-round cover for touring and storage, including trailer tents and folding campers, with discounts and an extra 10% off for buying online.
• Other types: holiday lodge, motorhome and holiday chalet insurance.

Industry experience and insurance backing

The company states it has over 30 years of experience in the caravan sector and works with a wide number of leading UK holiday parks. Its static caravan, park home and holiday caravan policies are underwritten by Intact Insurance, a global insurer with approximately 32,000 employees and a presence in more than 150 countries. The parent company, Caravan Guard, specialises in touring caravan and motorhome insurance.

Customer service and claims handling

The team consists of more than one hundred people and support is available seven days a week, with a 24-hour claims helpline. The company provides documentation and policies in plain English, a claims service valued by customers, Direct Debit to spread the cost, a money-back guarantee and membership of the National Caravan Council. For every paperless policy taken out, it states that it makes a donation to Heart Research.

Ratings and awards

According to data published on the site, policyholders rate their overall claims experience 9 out of 10 (average 8.85), based on 658 satisfaction surveys conducted between 2021 and 2025. The company received the Customer Service Champion recognition at the Insurance Choice Awards 2023 and has a score of 4.9 out of 5 on Trustpilot, based on 2,451 reviews, and 4.91 out of 5 on SmartMoneyPeople.com for caravan cover, with 3,589 ratings. At the time of analysis, the site indicated that it had been a finalist in three categories of the Insurance Choice Awards: Best Caravan Cover Provider, Customer Service Champion and Treating Customers Fairly Champion.

Purchasing and management channels

The website allows you to get a quote and buy online, retrieve a quote, renew your policy and request a callback. It also offers customer zones differentiated by product type, with downloadable documentation and FAQs, as well as specific channels for general enquiries, claims, press, recruitment and park operators.

Location and contact

New Road, Halifax, HX1 2JZ · Phone: 0800 14 88 414