CoverMy Insurance

CoverMy Insurance: pet, breakdown, travel and gadget insurance

CoverMy Insurance is an insurance brokerage based in Grantham (United Kingdom) that offers products for individuals. Its catalogue includes breakdown, pet, gadget, travel, temporary car, GAP, warranty and home insurance, among others. The company presents itself as an insurance specialist with a team dedicated to helping customers feel protected.

Products and cover

The offering is organised into several lines. In the mobility area, it offers breakdown insurance for vehicles, with variants for UK, European and motorbike cover. It also offers temporary car insurance and GAP insurance. In the pet area, it has dog and cat insurance, as well as a specific option for exotic pets and another for horses. In technology, it covers devices such as iPhone, Samsung, Huawei, mobile phones in general, tablets and accessories, with basic and premium cover options. The offering is completed by travel insurance —with single trip, family and cruise options—, warranty insurance and home insurance.

Customer service and claims handling

The company provides support by phone and email. Its business hours are weekdays 8am – 8pm and weekends 9am – 6pm; claims lines close at 5pm. The website allows you to request quotes and make claims for each product. The company encourages customers to share opinions and suggestions through its Trustpilot account or by email, and states that it uses that feedback to improve the service.

Track record and approach

CoverMy Insurance states it has over twenty years of experience helping customers protect what matters to them. It notes that, during that time, it has seen growing demand for options and flexibility in cover, and that technological developments have transformed the way it offers its services. The company maintains a simple approach: it aims to make buying insurance clear, quick and jargon-free, with transparent information and easy-to-understand policies. Its CoverMy Promise initiative supports this commitment to listening to customers and making continuous improvements.

Company structure

CoverMy is a trading name of Reach Financial Services Limited, a company authorised and regulated by the Financial Conduct Authority (FCA) with register number 302801. Reach Financial Services Limited is a limited company registered in England with company number 04328466 and registered office at Premier House, Harlaxton Road, Grantham, NG31 7JX.

Location and contact

Premier House, Harlaxton Road, Grantham, NG31 7JX