Prestige Telecom Group

Business telecommunications from Gosport

Prestige Telecom Group is a business-focused telecommunications service provider based in Gosport (Hampshire, United Kingdom). The company presents itself as a communications partner that integrates corporate mobile telephony, hosted VoIP, landlines, broadband and SIP trunks into a single platform and a single invoice. It states it was established in 2014.

Its proposition is built around replacing fragmented systems with a cloud-first stack that brings together voice, connectivity and collaboration tools, with the possibility of migrating in 24 hours according to the company's own website.

Voice and connectivity services

• Business mobiles: dedicated devices for communication between employees and clients.
• Hosted VoIP: voice and communications services hosted and supported on the provider's own network, which highlights reliability and security.
• Mobile with landline: extension of the work line beyond the desk to stay in contact with employees and clients.
• Fixed broadband: business connectivity with prioritised traffic, business-grade router and static IP for on-premises applications.
• Virtual landline: inbound and outbound calls from mobile, tablet or computer via an app, using one or more landline numbers.
• SIP trunks and traditional lines: calls through an existing phone system over the internet connection.

The catalogue also includes an energy section among the service areas on the website.

Customer segments and scaling

The company organises its offering by organisation size. For teams of 1 to 10 users, it offers simple, flexible solutions aimed at small businesses; for 10 to 100 users, scalable VoIP, mobile and connectivity packages; and from 100 to more than 500 users, complex mobile plans and cloud-first voice solutions for multiple sites and devices, with integrated data, security and collaboration. The messaging emphasises adaptability to startups, growing teams and large enterprises with multiple locations.

Account management and customer service

Each customer has a dedicated account manager as a single point of contact for advice, onboarding new technology and contract renewal. The company states that 86% of its customers would recommend it, that 94% renew their contract and that two thirds save when switching providers. It also mentions more than 7,000 reviews on Trustpilot, with 82% five-star ratings, and a three-star Best Companies accreditation. Support is advertised as available 24/7 in the UK.

Presence and structure

The head office and registered address are at Heritage Business Park, in Gosport, Hampshire. The company serves organisations across the UK and maintains a communication policy free of technical jargon, with transparent pricing and no hidden costs according to its own presentation.

Location and contact

E3-E5 Heritage Business Park, Heritage Way, Gosport, PO12 4BG · Phone: 03303 200 222 · Email: support@prestigetelecomgroup.co.uk · Hours: Monday to Friday: 09:00 - 18:00; Saturday and Sunday: closed