Online Turf

Online Turf, turf grown in Lancashire

Online Turf is a supplier of turf, topsoil, compost and lawn seed operating from its own farm in Lancashire and selling mainly through its online shop. The company presents itself as a family business and traces its origins to a small farm linked to the local farming community since 1933; its website also states that it has supplied fresh-cut turf since 1987 and has operated as a supplier since 2003.

Range of turf, growing media and seed

The offer is organised into four product families: turf, soil, compost and seed. Within turf, the catalogue distinguishes three varieties:

• Rye Gold® Turf, presented as the premium finish option and also available in a 50-roll format.
• Stadium Turf, aimed at busy family gardens.
• Budget Turf, designed for large projects seeking value.

As complements, the company sells enriched topsoil in 20-litre packs, multi-purpose compost in 50-litre bags and Rye Gold® Lawn Grass Seed, which the website suggests for repairing winter damage. The catalogue showed a reference price of £199.99 per pack for the 50-roll Rye Gold® Turf option, with a volume discount.

Fresh-cut to order and next-day delivery

The turf is not stored: it is cut the day before delivery at the Lancashire farm, according to the customer's order. The company offers next-day delivery for orders placed before 14:00 and allows customers to choose the date on a calendar during the purchase process. The advertised price includes VAT and standard delivery; Saturdays and morning time slots may carry a surcharge that is detailed before payment.

The minimum order for delivery is 10 rolls, equivalent to about 10 square metres. Each roll covers approximately one square metre, with dimensions of 1.7 metres long by 0.6 metres wide and a thickness of about 2.5 centimetres. Delivery is made to the kerbside at the address using a tail-lift and manual pallet truck, on a flat, firm surface, as the equipment cannot travel over gravel, grass or steep slopes. The usual vehicle is an 18-tonne truck, and the company offers the possibility of requesting a smaller vehicle if access is difficult. The stated coverage extends across mainland England.

Guides, calculator and customer service

The website brings together support material for the customer: a step-by-step guide on how to lay turf, video tutorials, infographics, seasonal lawn maintenance tips — with a specific autumn section covering scarification, aeration and overseeding —, a landscaping directory and an e-book on lawn care. It also includes a turf calculator to estimate the amount needed according to garden measurements and an FAQ section on orders, lead times, product freshness and laying.

The company stresses that turf is a living, perishable plant: it must be laid on the day of delivery, ideally within 24 hours, which is reduced to about six hours in high summer, so it recommends preparing the soil beforehand. The customer service team handles enquiries and telephone orders.

Guarantees and standards

Among the sections the company highlights are a weed-free turf guarantee, information on the delivery process, the possibility of visiting the farm and its adherence to Turfgrass Growers Association (TGA) standards. The website also publishes a carbon footprint report and a section on the history of the farm.

Location and contact

Phone: 01695 422 144 · Email: info@onlineturf.co.uk · Hours: Monday to Friday: 08:00-17:00