SimplyCOLLECT

SimplyCOLLECT: Direct Debit and client management for small businesses

SimplyCOLLECT presents itself as a comprehensive cloud-based solution for client management and the collection of recurring payments via Direct Debit, aimed at small businesses and associations. The platform combines a client database with automated collection tools and a human team based in the United Kingdom that handles the associated administration.

Client profile

The company targets a wide spectrum of small businesses and clubs. Among the sectors it mentions are gyms, martial arts clubs, swimming schools, tennis clubs, football clubs, golf clubs, personal trainers, plumbers and heating engineers, nurseries, dentists, electricians, letting agents, accountants, sports clubs, telecommunications companies, web hosting providers and equestrian businesses, among others.

How the service works

The process begins with the end client signing up through an electronic registration system or, if preferred, by paper application. Once registered, the client is automatically added to the Direct Debit management software. Both the business and the client receive an email confirmation along with any welcome information you wish to send. SimplyCOLLECT takes care of collecting the initial joining fees and claiming the subsequent monthly payments via Direct Debit. The funds are transferred directly to the business account and the software is immediately updated to allow tracking of incoming payments.

Cloud software and security

The database is accessible from anywhere at any time as it is fully hosted in the cloud. The company highlights that the system complies with the General Data Protection Regulation (GDPR) and has robust security measures. The software is fully integrated with the client's website and includes communication and reporting tools.

Arrears management and administration

In addition to automated collection, SimplyCOLLECT handles the management of issues arising from missed payments. When a client fails to make a payment, the company's UK team takes care of the claim and other administrative tasks, such as changes to bank details, increases or reductions in fees and cancellations. The company states that its collections team achieves a 98% success rate in recovering payments. The service is offered with no setup costs and no contract, and the first month is free.

Business types and adaptation

SimplyCOLLECT emphasises that every business is different and that it adapts its services to the specific needs of each organisation. The company indicates that it has already helped gyms, fitness clubs, heating and plumbing engineers, swimming schools, tennis clubs, martial arts clubs, football clubs, accountants and many other types of small businesses and associations.

Recognition and reviews

The website includes testimonials from clients in sectors such as martial arts and fitness. Users highlight the ease of use of the software, the reduction in time spent on administrative tasks, the management of student changes during the pandemic and the support team's assistance. The company presents itself as a service widely valued in its category in the United Kingdom.