Mortgage Matters

UK mortgage advice with over 25 years of experience

Mortgage Matters is a UK-based mortgage advice firm with more than 25 years of activity in the sector. The company states it has arranged over £20 billion in home loans and presents itself as a 5-star rated company. Its approach is to listen first to each client's priorities, needs and budget, then match them with the most suitable mortgage product, supporting them through to the completion date.

Mortgage products

Mortgage Matters' range covers the main segments of the UK market:

• First-time buyer mortgages.
• Home mover mortgages.
• Buy-to-let mortgages for rental investment.
• Self-employed mortgages.
• Specialist mortgages.
• Remortgages or refinancing of existing mortgages.

Protection and insurance

In addition to mortgage advice, the firm offers protection products:

• Building & contents insurance.
• Life insurance.
• Critical illness cover.
• Income protection.

Conveyancing and buyer tools

The company offers conveyancing services, that is, the legal work involved in buying and selling property. It also provides users with several practical tools and guides: a mortgage calculator, a stamp duty calculator and a tool to work out your available buying budget.

Customer service and advice process

Mortgage Matters offers a free, no-obligation initial consultation by phone or video call, lasting around twenty minutes. In that conversation, the advisors answer the client's questions, go through the most suitable options and prepare them to move forward with confidence. The firm stresses that every applicant is different and that advice is tailored to their particular circumstances.

Team and corporate activity

The company has a team of mortgage advisors and maintains a dedicated team page, as well as a section about Seymour. It also runs a referral programme through which clients can recommend its services and split £100, and posts job vacancies to bring new people into its team.