Novello Chartered Surveyors

Residential surveys by Novello Chartered Surveyors in England and Wales

Novello Chartered Surveyors is a firm of RICS (Royal Institution of Chartered Surveyors) chartered surveyors focusing on residential surveying and valuation. The company operates across England and Wales and presents itself as a guide for buyers who need to reduce uncertainty before purchasing a property. Its team carries out detailed residential inspections and supports the client throughout the entire process, from requesting a quote to explaining the findings of the report.

Report levels: Home Survey Level 2 and Building Survey Level 3

The main offering is structured around two levels of inspection. The Home Survey (Level 2) is aimed at conventional homes, while the Building Survey (Level 3) provides a more comprehensive examination of the property. The firm also offers an option called Pro, designed for those seeking deeper analysis and a faster turnaround. The website explains that the choice between one level and the other depends on the degree of detail the buyer needs, and it provides a comparison of the differences between both reports and the Pro upgrade.

Valuation services and complementary matters

In addition to condition reports, the quote request form covers other valuation purposes: market valuation, insurance reinstatement valuation, valuation for private sale and purchase, valuation for divorce and matrimonial, valuation for non-domicile tax, valuation for probate and inheritance tax, valuation for Right to Buy and shared ownership. It also includes valuation for ATED and accountancy, commercial valuation, expert witness work and leasehold reform matters, which include collective enfranchisement valuation and lease extension valuation. The form also covers party wall matters, distinguishing between property owner and neighbour.

Specialist properties and property types covered

The request questionnaire allows you to indicate whether the property is a flat or a house, the number of bedrooms (from one to six or more) and whether it is a Grade-Listed Building, a house in multiple occupation (HMO) or both. This information is used to adjust the quote and the scope of work.

Direct relationship with the surveyor and working methodology

The company emphasises that the client always deals directly with the assigned surveyor, who explains the findings and answers questions throughout the engagement. According to its presentation, each inspection is carried out with care and precision, and reports are written in a clear and easy-to-follow manner. The firm states that it uses modern tools and methods to review every part of the property, with the aim of making reports informative and reliable. In addition to delivering the document, the team is available to interpret the conclusions and guide on next steps.

Offices and geographic coverage

Novello Chartered Surveyors has a head office in Epsom and an office in Mayfair, London. Its service area extends across England and Wales, with commercial presence in areas such as Surrey, south, central, west, north and east London, Hampshire, Hertfordshire, the southwest (Bristol, Bath, Swindon, Gloucester and Cheltenham), Yorkshire, the southeast and the east of England. The website lists specific locations within these areas, including Epsom, Ashtead, Banstead, Guildford, Godalming, Fulham, Wimbledon, Clapham, Battersea, Chelsea, Greenwich, Mayfair, Pimlico, Kensington, Westminster, Lambeth, Islington, Chiswick, Shepherds Bush, Hammersmith, Brentford, Acton, Richmond, Enfield, Camden, Barnet, Belsize Park, Hampstead Heath, Finsbury Park, Stratford, Barking, Hackney, Walthamstow, Canary Wharf, Bermondsey, Fleet, Andover, Farnborough, Basingstoke, Aldershot, Camberley, St Albans, Watford, Hemel Hempstead, Berkhamsted, Harpenden, Hatfield, Welwyn Garden City, Bristol, Bath, Swindon, Gloucester, Cheltenham, Wakefield, Harrogate, Leeds, Normanton, Huddersfield, Sheffield, Woking, Reading, Slough, Maidenhead, Portsmouth, Southampton, Chichester, Crawley, Brighton, Worthing, Tunbridge Wells, Maidstone, Chelmsford, Colchester, Harlow, Cambridge, Huntingdon, Bury St Edmunds and Ipswich.

Professional recognition and client reviews

The firm states that its rigour has earned it recommendations from solicitors, estate agents and other industry professionals. The website includes client testimonials highlighting punctuality, the speed of report delivery, the service received and the surveyor's availability to answer questions before and after the inspection. One testimonial mentions that the company schedules only one inspection per day and that it managed to arrange an appointment quickly.

Offices and locations

Local Head Office: 4 West Hill House, West Hill, Epsom, KT19 8JD · Phone: 020 8064 1636

Local London: 13 Hanover Square, Mayfair, London, W1S 1HN · Phone: 020 8064 1636