Aqara UK

Aqara UK, smart home store in the United Kingdom

Aqara UK is the British store for the Aqara brand, specialising in home automation products and solutions. The Aqara brand was founded in 2016 and its name comes from the Latin words "acutulus" (smart) and "ara" (home). The company's vision is to offer comprehensive smart home products and solutions that are beautifully designed, affordable and easy to use. The store operates in the United Kingdom and is supplied by EasyGates.

Product catalogue

The catalogue is organised into several product families, with the number of items indicated by the store itself:

• Hubs: 14 products
• Controllers: 33 products
• Cameras: 10 products
• Switches: 18 products
• Smart Power: 3 products
• Sensors: 18 products
• Smart Door Locks: 5 products
• Lighting: 4 products
• Bundles: 41 products
• Kits & Packs: 20 products
• Accessories: 15 products

Among the featured products shown by the store are the Panel Hub S1 Plus (desktop version), the Camera Hub G350, the Hub M200 and the Doorbell Camera Hub G410. Other items include the Smart Lock U200 Lite, the Presence Sensor FP2, the Camera G100 and the Doorbell G410, which according to the store uses mmWave radar to reduce false alerts.

Compatibility and energy efficiency

Aqara products are compatible with the main platforms on the market, including Apple HomeKit, Google Assistant, Amazon Alexa and Mi Home. The company states its commitment to low-energy solutions and a simple, sleek design, following the "less is more" philosophy.

International presence

Since 2017, Aqara has opened more than four hundred 4S "Aqara Home" stores worldwide to offer more personalised smart home solutions. In 2019 the brand entered the US market. According to data published by the store, its online devices are present in 192 countries and territories and serve more than two million customers.

Shipping, warranty and customer service

The store offers free shipping on orders over £25 (incl. VAT) and same-day dispatch for orders placed before 3:00 PM UK time, Monday to Friday, excluding bank holidays. Delivery coverage includes the whole of the UK, including Northern Ireland, the Channel Islands and the Scottish Highlands. Orders come with a two-year warranty and a 14-day return policy. The store accepts payment by Visa, MasterCard, American Express and Apple Pay, and offers telephone support for enquiries and assistance.