Orderinn

Orderinn, takeaway and restaurant ordering software in the UK

Orderinn presents itself as a smart ordering service provider in the UK. Its offering is aimed at takeaway businesses and restaurants, and combines an EPOS system, an online ordering platform and mobile apps for iOS and Android. The company also offers digital marketing and SMS services to attract customers.

EPOS to speed up order taking

Orderinn's EPOS system is designed to make order taking fast through a touchscreen interface. Its features include UK postcode recognition, displaying the last order when a customer calls, automatic discount calculation, the ability to add and edit menu items and the addition of cooking instructions. The system shows the distance to the customer's address and has caller ID to see the caller's details on screen. The company offers practical training on using the EPOS.

Mobile apps and online ordering

Orderinn's mobile apps share a common interface for placing and managing orders. They include card or online payment, viewing the five most recent orders, distance check during registration, automatic discount calculation and an auto-print app so the takeaway or restaurant receives the order. The online ordering platform offers similar features and is designed for customers to place orders from any device. According to the company, 30% of orders are placed online.

Digital and SMS marketing

Orderinn complements its software with digital marketing and SMS services. Digital marketing covers products or services through digital technologies, mainly the internet, mobile phones and display advertising. The desktop SMS platform allows marketing messages and reminders to be sent to customers instantly. The company notes that 95% of customers use online search engines to find out about businesses and offers, so it recommends appearing on the main search engines.

Plans and commercial terms

Orderinn's catalogue includes three packages. The Starter Package costs £75 per month for EPOS and online, with EPOS hardware for £525, no commission on orders, iOS and Android apps, 100 orders per month, order monitoring, basic Google and SMS marketing, basic support and reports and analytics. The Takeaway Package costs £30 per month for EPOS, with hardware for £615, 7% commission on orders, iOS and Android apps, unlimited orders, monitoring, Google and SMS marketing, priority support and reports. The Restaurant Package costs £40 per month for EPOS (PC and tablet), with hardware for £725, 7% commission, iOS and Android apps, unlimited orders and bookings, monitoring, Google and SMS marketing, priority support and reports. The company states that 5% of customers use the Starter package, 75% the Takeaway and 20% the Restaurant.

Orderinn allows you to try the software free for one month and change plan at any time. It accepts payment by direct debit, credit or debit card and PayPal. It does not require signing a contract. Signing up requires providing the business name, address, menu and bank account number. Setting up the online ordering system takes two working days, while EPOS and apps may take up to ten days. Once ready, the company carries out promotional marketing and the system is operational to accept orders.

Support and availability

Orderinn offers real-time support on EPOS and live order monitoring to prevent any order from being missed. The apps are available on the App Store and Google Play, and work on iOS 9 or later and Android KitKat or later. The company also mentions that it supports techqura.com and mijan-balti.co.uk.

Location and contact

Phone: 07436874344 · Email: support@orderinn.co.uk