Simply Thank You

Simply Thank You, corporate gifts and reward programmes in the UK

Simply Thank You presents itself as a British provider of bespoke corporate gifts, rewards and incentives aimed at both employees and customers. The company combines a digital reward management platform with its own distribution centre located in Darlington (UK), from which it manages the dispatch of physical and digital gifts on a large scale.

Employee programmes

The company designs recognition and employee loyalty programmes covering a range of needs: employee incentives, peer-to-peer recognition, long service awards, appreciation and talent retention. These programmes are supported by a reward management platform and by fulfilment and delivery services.

Customer programmes

On the customer side, Simply Thank You offers solutions focused on service recovery, retention, loyalty, acquisition and sales incentives. The company also mentions "acts of random kindness" as part of its loyalty programmes. Among the clients it cites are Sinclair Volkswagen Bridgend, Northumbrian Water, Three, DHL eCommerce UK, Abri and Southern Water.

Gift and reward catalogue

The company's catalogue includes flowers, food and drink hampers, wines and sparkling wines, curated gifts and gift cards. Gift cards are available in physical or digital format and can be redeemed at more than 250 UK retailers, with the option of generic or client-branded redemption sites. The company also offers a premium concierge service for bespoke gifts.

The "onecode" system

Simply Thank You describes its "onecode" as a reward of choice solution: the client sends a single digital or physical code and the recipient redeems it for e-gift cards from more than 250 brands or for thousands of physical items from the gift catalogue. According to the company, this system removes the uncertainty about what to give and ensures that every reward is wanted.

Platform and logistics

The company offers a gift platform customised with the client's brand, as well as fulfilment and delivery services. From its distribution centre in Darlington, with a stated floor area of 32,000 square feet (approximately 30,000 in another section of the site), it manages the dispatch of physical gifts, bespoke packaging and next-day delivery. The company states that it delivers more than a million gifts a year for British brands.

Scalability and type of clients

Simply Thank You states that its solutions are suited to companies of different sizes: from self-service portals for SMEs sending a few gifts a month to fully bespoke, white-label platforms for FTSE 100 companies managing thousands of rewards across offices worldwide.

Christmas deliveries

The site includes a Christmas hamper brochure with order deadlines for delivery before Christmas: for UK mainland, by 4pm on 21 December; for the Highlands and Islands, by 4pm on 16 December.