LizardStudio Ltd

LizardStudio Ltd: IT support and telecommunications in Crowborough

LizardStudio Ltd is an IT support, telecommunications and consulting company based in Crowborough, in the county of East Sussex (United Kingdom). Its activity combines remote and on-site technical assistance with the provision of connectivity, IP telephony, hosting and remote backups, for both small offices and corporate operations.

Connectivity: FTTP fibre and dedicated lines

The company sells internet solutions for businesses with coverage throughout the United Kingdom. Its offerings include Fibre to the Premises (FTTP) packages, designed for teams of between 10 and 20 people who need video conferencing and cloud applications, and leased lines with guaranteed symmetric bandwidth and service level agreements, aimed at mission-critical operations. The range covers everyone from home workers to large corporate offices, with scalable packages.

The contracting process described by the company begins with the customer's enquiry, continues with a study of availability and the best options for their location, followed by a clear, no-obligation quote, and ends with installation and configuration. According to the information published, FTTP installation usually takes between two and four weeks, while leased lines can take between 60 and 90 days. The company states that it can provide professional routers as part of the package and that it offers out-of-hours support, with a four-hour response target for critical incidents.

VoIP telephony with 3CX systems

LizardStudio designs, installs and hosts 3CX-based VoIP telephony systems, with support in the United Kingdom. The solution allows calls to be made and received from the office, home or on the move, with desktop and mobile apps, presence indicators, transfer and conferencing, and voicemail sent by email. The systems are scalable, support the addition or removal of users, and allow existing numbers to be retained or new ones assigned.

The company notes that these systems include professional features such as auto-attendant, call queues, ring groups, call recording where appropriate, and usage reports. The typical process includes an initial conversation about current phone usage, a proposal tailored to the team and budget, installation and configuration of users and call flows, basic staff training, and ongoing remote support. The company states that these systems are aimed at small and medium-sized businesses of between 5 and 20 users, companies with multiple sites looking for a unified system, teams with remote or hybrid workers, and organisations moving away from ISDN or old on-premise phone systems.

Hosting, email and backups

In the hosting area, LizardStudio offers website and email hosting from basic options to dedicated servers. Email packages range from basic POP3 and IMAP to hosted Exchange and 365 accounts. The company also mentions remote backup among its services.

IT support and mobile telephony

The company sells monthly support packages tailored to the needs of each organisation. For remote assistance, it provides a quick support application that, once downloaded and run, allows the user to provide their ID by phone or email so that the technical team can connect. In mobile telephony, it offers SIM-only monthly contracts with operators such as O2, Vodafone, EE or multi-network, all with a 12-month term.

Customer profile and service approach

The company presents itself as a technology partner with personalised attention, in contrast to large providers. It notes that most of its customers stay for years and that its approach is to deliver what is needed, without excess. Its headquarters are in Crowborough, and from there it serves businesses throughout the United Kingdom.

Location and contact

LizardStudio Ltd, Weston, Herne Road, Crowborough, TN6 2NX · Phone: 01892 801509 · Email: sales@lizardstudio.com · Hours: Mon-Fri: 9 am-5 pm