Morgan & Morgan

Morgan & Morgan: managed IT support and cybersecurity for British businesses

Morgan & Morgan is a British company headquartered in Cross Hands (Wales) that provides managed IT support, cybersecurity, telecommunications, networking and infrastructure, and managed print services to organisations across the UK. The company states it has 35 years of activity in the sector and provides remote and on-site service depending on the service and location.

Its approach is built around proactive support: rather than intervening only when a problem arises, it monitors, manages and optimises its clients' systems to prevent disruption. The firm presents itself as an early adopter of artificial intelligence automation, modern security frameworks and emerging technology platforms.

Managed IT services

The catalogue includes fully managed IT support and co-managed IT support, the latter designed to complement in-house IT teams. It also offers Microsoft 365 support and migration, IT consultancy, backup and disaster recovery. Support is provided remotely to resolve incidents quickly and on-site when necessary, with 24/7 coverage.

Cybersecurity and compliance

In the security field, the company offers Cyber Essentials certification, penetration testing, managed firewall, managed EDR/XDR, Zero Trust architecture, managed email security, managed SIEM and security awareness training. Security is integrated into the design and management of infrastructure and users.

Modern workplace, cloud and infrastructure

Morgan & Morgan supports digital transformation processes with Microsoft 365, Microsoft Copilot, Microsoft Intune, Microsoft SharePoint, Power Automate automation and artificial intelligence. In infrastructure and cloud it works with Microsoft Azure and Azure Virtual Desktop. The offering is completed with managed print services (MPS), structured cabling, CCTV and door access, Teams meeting rooms, digital signage, software, unified communications and hosted VoIP.

Connectivity and mobility

The company offers business broadband, business leased lines, Starlink for business, business WiFi and business mobile, in addition to the unified communications services already mentioned.

Sectors served and stated results

The company focuses on manufacturing and engineering, construction, professional services and wholesale distribution, with solutions ranging from production systems and resilient networks to compliance-oriented data protection and automation opportunities. According to its own figures, average response time is 20 minutes, average resolution time is 2 hours and customer satisfaction reaches 99.7%.

Among the case studies it publishes is that of Walkers Shortbread, a Scottish traditional bakery company, which through the managed print service achieved savings of up to 35% across its print fleet. It also cites Ateb Group and Davies Crane Hire as clients who describe the provider as an extension of their teams.

Presence and coverage

The headquarters is located in Cross Hands, Wales, and the company serves locations such as Swansea, Cardiff, Pembrokeshire, Bristol, Bath, Manchester, London and Leeds, in addition to its Welsh base. The company states it operates from a net zero headquarters.

Location and contact

Parc Morgan, Cross Hands, Llanelli, SA14 6RB