Interparcel, online booking for parcel and pallet deliveries

Interparcel is a British company specialising in the online booking of courier and transport services for parcels and pallets. Its platform allows you to compare rates and options from different delivery companies, book the shipment and track it from a single account. The company presents itself as a partner of some of the leading parcel firms and states that it offers competitive prices thanks to these agreements.

Available shipping services

Interparcel's catalogue covers various types of shipping, both domestic and international. The options shown on the website include:

Collection from home and delivery to drop-off points.
Economy, urgent, express and same-day delivery.
Next-day delivery and delivery within specific time slots.
Small and light parcels, as well as large and heavy parcels.
Long-format parcels and liquid shipments.
Services that do not require a printer.
Pallet transport.
Weekend deliveries within the United Kingdom.
International shipments, with specific options for Europe, the United States, China and the rest of the world.
International bulk shipments.

Couriers it works with

The platform integrates services from a wide range of logistics operators. The companies listed include APC, CitySprint, DHL, DPD, DPD Local, DX, DX Freight, ECMS, Evri, FedEx Express, Haulable, InPost, Landmark Global, Palletforce, Palletways, Parcelforce, Proovia, Spring Global, Starlinks Global, UPS and Zippd.

International coverage

According to the information on the website, Interparcel can deliver parcels to more than 200 countries. The company highlights destinations such as the United Kingdom, the United States, France, Germany and China, and offers specific options for European, international and worldwide shipments.

Tools for businesses and e-commerce

Interparcel provides its business customers with a set of tools for managing shipments. The website mentions bulk services, a print manager (Print Manager™), a rule manager (Rule Manager) and custom branded tracking services. In addition, the platform integrates with the leading e-commerce solutions, including Amazon, BigCommerce, eBay, Etsy, Magento, Not On The High Street, PrestaShop, Shopify, Squarespace, Wix, WooCommerce and Zen Cart.

Customer service and tracking

The company emphasises customer support and offers assistance by phone, email and live chat. It also has proactive tracking notifications and a shipment tracking system. The website includes a knowledge base, shipping guides, a blog and a drop-off point locator, as well as information on prohibited items and downloadable documents.

Corporate details and presence

Interparcel Ltd is headquartered at Platinum House, Sussex Manor Business Park, Crawley, West Sussex, RH10 9NH, United Kingdom. The company is registered with number 5243074 and its VAT number is 849 3167 94. In addition to the UK site, the group has portals for Australia and New Zealand.

Location and contact

Platinum House, Sussex Manor Business Park, Crawley, West Sussex, RH10 9NH · Phone: 0333 3000 700 · Email: help@interparcel.com · Hours: Monday to Friday: 8:30 - 20:00; Saturday and Sunday: 9:00 - 13:00

About Interparcel