AM Surveying & Block Management

Block management in London, Kent and the South East

AM Surveying & Block Management is a residential block and estate manager operating under the company name AM Surveying Property Services Ltd. The firm states it is regulated by RICS and The Property Institute (TPI), with Client Money Protection and more than forty years in business. Its current portfolio exceeds 4,000 units managed for property owners, freeholders, Residents' Management Companies (RMCs), RTM companies and developers.

The company combines its origins as a building surveying consultancy with a management model supported by its own technology. Its head office, Penelope House, houses more than 50 employees, including property managers, surveyors, accounts staff and operational teams, as well as divisions with on-site presence.

From surveying consultancy to block manager

The company was founded in 1979 by Antony Mackintosh as a building surveying consultancy. In 1990 it became established as an RICS-regulated practice. In 2007 the founder's son, Matthew Mackintosh, joined the company and drove the block management side of the business. In 2016 the firm moved its head office to larger premises in response to the growth of its managed portfolio.

In 2020 Matthew and his wife Paris took ownership of the business, which then focused entirely on block management and launched the Mission Control platform. In 2022 the portfolio took on some of London's tallest residential towers. In 2025 the company moved to its current head office, Penelope House, built to accommodate more than 50 employees and equipped with solar power.

Comprehensive management services

The core service is full management of blocks of flats and estates, including service charge budgeting and accounting, maintenance, compliance and company secretarial services. The firm emphasises that these tasks are carried out by its own teams, not outsourced.

• Block management: a full service for blocks of flats and estates, including service charge budgeting and accounting, maintenance, compliance and company secretarial services.
• Right to Manage (RTM): support throughout the entire process for leaseholders to take over the management of their building.
• Fire doors: inspection, certification and repair by its own team to keep the building compliant.
• Surveying and additional services: building surveys, major works, Section 20 consultation and other services associated with the proper running of the property.

Instant quote and resident tools

The website offers a self-service tool that generates an indicative management quote in about two minutes based on questions about the building, its units and the services required. The result is an estimated figure, with no obligation and subject to verification before formal engagement. The example shown on the site relates to a purpose-built block of 24 flats in south-east London, with an estimated fee of £185 per unit per year.

Residents and property owners also have access to a portal to view statements, documents and notices, make ground rent, service charge and invoice payments, and report maintenance issues. The company states that telephone support is available Monday to Friday.

Team and accreditations

Day-to-day management is handled by the client team, led by Abbie Johnson as business development manager and first point of contact for owners considering appointing a manager or exploring the RTM option. The structure is completed by surveyors, property managers, accounts staff and operations. The company states that it and a large part of its staff hold accreditations from regulatory bodies and professional associations: RICS, TPI, AAT (Association of Accounting Technicians) and ICO, in addition to the aforementioned Client Money Protection.

Geographic coverage

Its activity is concentrated in London, Kent and the counties around the capital. The firm lists Maidstone, Kent, Medway, Sevenoaks, Tunbridge Wells, Surrey, East Sussex, West Sussex, Essex, Hertfordshire, Berkshire and Buckinghamshire as its working areas.

Reviews and publications

The site shows a rating of 4.3 out of 5 on Google from 286 verified reviews by residents and clients. The company also maintains a blog with guides on professional leasehold block management, the handover of developments from developers to managing agents and professional standards in the sector.

Location and contact

Penelope House, Westerhill Road, Coxheath, Kent ME17 4DH · Phone: 01732 220 598 · Email: enquiries@amsbm.co.uk · Hours: Monday to Friday 09:00 to 17:00