ForwardVia

ForwardVia: package forwarding from the UK to the world

ForwardVia is a package and mail forwarding service based in the UK that allows international buyers to have a free British postal address for placing orders with online stores in the UK and Europe. The company presents itself as a trusted, no-nonsense UK forwarder, and operates under Forwardvia Ltd, registered in England and Wales with company number 11388886.

How the service works

The process is structured in four steps. First, the user creates a free account and instantly obtains a UK postal address. They then shop at British and European online retailers, entering that delivery address at checkout. ForwardVia notifies the customer when the items arrive at its facilities; from there, the user can purchase optional shipping services or choose between different carriers. Finally, once the carrier has been selected and payment made, the company ships the order to any destination in the world.

Reasons for use and customer profiles served

The service is designed for those facing the usual limitations of international trade: British stores that do not ship to international addresses, retailers that do not accept certain payment cards, or quality British products that are not available in the buyer's country. It also allows multiple orders to be combined into a single shipment to reduce costs and offers the possibility of choosing between multiple couriers, including low-cost national postal operators.

ForwardVia serves both individuals and businesses. It accepts, stores and forwards purchases to people and companies worldwide, and for businesses or e-commerce stores it offers its UK address as a returns address.

Storage, consolidation and order management

The company does not charge a sign-up fee: registration is free, does not require a credit card and provides the UK address instantly. Storage is free for 30 days, extended to 60 days for Premium members when shipping is purchased. Consolidating multiple packages into one can generate savings of up to 80% on shipping costs, and the service includes unpacking unnecessary packaging.

There is no minimum quantity: from a single package of any size to hundreds of packages at the same time are accepted, with shipping to one or multiple addresses. The company also offers an Assisted Purchase service for those who cannot purchase a product themselves, handling the purchase and subsequent shipping.

Rates and terms of service

The pricing model is presented as simple: the customer pays only the cost of shipping plus any other optional services if requested, with detailed rates and no hidden charges. Local taxes are not included. The website includes a shipping calculator to estimate the cost from the UK to a specific destination and a service rates page.

Company activity and reputation

According to its own presentation, more than 50% of its customers are repeat customers and the shipments managed range from values of a few GBP to thousands of pounds per transaction. The company states that it treats its customers' goods with the same care as its own.