Silux Mobile

Silux Mobile, UK SIM and mobile broadband operator

Silux Mobile is the trading name of Silux Control UK Ltd, a company registered in England and Wales with number 11901981 and VAT number GB 321 2589 23. The company presents itself as founded in 2020 with the aim of offering UK consumers affordable mobile and broadband services without the complexity of traditional operators. Its registered office is at Prospect House, Colliery Close, Staveley, Chesterfield.

The company states it has more than 10,000 customers and describes its activity as a provider of SIM-only plans, broadband services and bundled packages, relying on the main UK networks for coverage.

Product range: SIM, broadband and roaming

The range is organised into three main blocks. In mobile telephony it offers SIM-only plans, with contract or pay-as-you-go options, and unlimited data options without speed throttling. The range includes data-only SIMs, calls, SMS and data SIMs, multi-network SIMs and roaming SIMs, as well as specific products such as GuardData SIM and LongLife SIM.

In broadband, the company sells 4G and 5G services with stated speeds of 80 to 400 Mbps on 5G, with no need for a landline or technical installation. The offering includes Premium, Lite and portable MiFi options, as well as Starlink satellite services and landline bundles.

The roaming section is divided into European, multi-network and Go Roam options, with rate and destination information available on the website.

Stated commercial commitments

The company sums up its proposition in four commitments: price locked with no increases during the contract term, free plan and broadband upgrades at any time, no credit checks on SIM contracts and final prices including VAT, with no hidden fees. The entry tariff announced at the time of analysis was 5 pounds per month.

Coverage and package selection tool

Silux Mobile offers a postcode coverage checker that shows 4G and 5G availability from all UK networks, including Three, Vodafone, O2 and EE. The company states it works with these four networks to guarantee coverage.

The website also includes a broadband selector that, based on the postcode, allows you to check coverage and find the cheapest package among the MiFi, Lite and Premium options.

Customer service and support

The chat service is available 24 hours a day. The UK-based team handles technical and billing queries Monday to Friday, from 9:00 to 17:00, and remains closed at weekends and on bank holidays. The company also offers support for tickets, repairs and replacements.

Corporate profile and activity

Silux Control UK Ltd operates under the Silux Mobile brand and is registered in England and Wales. The company describes itself as one of the fastest-growing providers of SIM and mobile broadband services in the UK, a statement that corresponds to its own presentation. Its corporate services include a reseller programme and an account management area with orders and a newsletter.

Location and contact

13 Prospect House Colliery Close, Staveley Chesterfield S43 3QE