Black Nova Designs

Black Nova Designs: web design, hosting and IT support from Calne

Black Nova Designs is a British IT services company with its own office in Calne, in the county of Wiltshire. It presents itself as a specialist in IT solutions for homes, small businesses and sole traders, with a client base that, according to its own figures, exceeds a thousand clients internationally. The company began trading in April 2015 and has since expanded its team and its range of services.

Its offering combines bespoke website development with the technical infrastructure needed to keep them running: hosting, email, support and search engine optimisation. Enquiries are handled directly by the Calne office, with no intermediaries, and the company insists on explaining technical matters in language the client can understand.

Technical and digital presence services

The company's range covers several complementary areas:

• Web design: bespoke website development, including a dedicated line for the equestrian sector.
• Web hosting: shared hosting and VPS, presented as fast, secure and reliable.
• Email: email services integrated into hosting plans.
• IT support: technical assistance for homes and businesses, with remote support and a ticket system.
• SEO: search engine optimisation as a standalone service.
• WordPress: recovery and maintenance of WordPress installations.
• Wi-Fi: installation and support of wireless networks.
• Domains: domain name registration and management.

The company also offers a client area and remote support tools, as well as a knowledge base and a network status dashboard for its users.

Accreditations and service developments

Among the milestones the company highlights is its recognition as an Expert Partner by WooCommerce, Jetpack and Pressable, an accreditation that reinforces its specialisation in the WordPress and e-commerce ecosystem. The site also announced for 2026 an upgrade of its hosting and email services, with technical improvements and a new pricing structure.

On the environmental front, the company states it has restored 10 corals and avoided the emission of 17.3 tonnes of CO2, figures it incorporates into its corporate communications under the heading "Going Green".

Team and customer service

The team is led by Danielle Holmes, managing director, with a background in marketing and social media management, and she is the usual point of contact for WordPress-related enquiries. Richard Tydeman, customer services manager, brings more than ten years of experience in the sector. Isabel Pearce handles graphic design and user experience, while Steve Willis, web developer, works with various programming languages to adapt each project to the client's needs.

The company stresses that the whole team is fully insured and that no job is too small, reflecting its focus on projects of all sizes.

Client profile and scope of operations

Black Nova Designs serves both individuals and small businesses and sole traders, with international coverage. Its approach combines home technical support with digital solutions for businesses, including design, hosting and ongoing maintenance. The company operates from its office in Calne and serves its clients through remote and telephone support.

Location and contact

Phone: 01793 210 045