Bosch UK and Ireland

Bosch in the United Kingdom and Ireland

Robert Bosch UK Holdings Ltd is the company that groups the activities of the Bosch group in the United Kingdom and Ireland. Its corporate website presents the company's local structure, its business areas and the customer service services available to individuals and businesses. The activity is organised into four main areas: mobility, home, industry and trades, and hydrogen.

Business areas and products

The company structures its offering into several sectors. In mobility, it covers the group's portfolio of solutions; in the home sphere, it markets products and services for the home; and for industry and trades it offers technical solutions. The website also mentions hydrogen as a line of activity. The corporate information is completed with a section on the Bosch group worldwide, its business sectors and its structure and organisation.

Customer service for private customers

Bosch UK and Ireland maintains differentiated support channels depending on the type of product. For private customers, support is divided into: Bosch home appliances; power tools for DIY and garden; heating, climate, heat pumps; Smart Home; car service; and services for eBikes. Each of these areas has its own technical or support service.

Service for business customers

For business customers, the company offers specific assistance in Mobility Aftermarket, professional power tools, life safety systems, drive and control technology through Bosch Rexroth, and eBike systems, including a partner portal. Support is provided by email, phone and live chat.

Corporate presence and responsibility

The website includes information on the history of Bosch in the United Kingdom, which the company frames within its 125 years of presence in the country, as well as on the regional board of management and employees. In the responsibility section, areas such as education, compliance, sustainability, volunteering and community, and diversity, equity and inclusion are detailed. The UK tax strategy, the whistleblowing policy, the modern slavery statement and the defined benefit pension schemes are also published.

Editorial content and podcast

The company produces informative content, such as the podcast "From KNOW-HOW to WOW", in which technology topics are discussed with experts, and a section of stories and interviews under the motto "invented for life". It also publishes press releases and articles on innovation, such as the one entitled "Innovation needs to deliver real-world benefits, new research shows", and on the results of Bosch UK and Ireland in an uncertain market environment.