Repairtech Services (UK) Limited

Repairtech Services (UK), appliance after-sales service in the United Kingdom

Repairtech Services (UK) Limited is a company formed by industry professionals with decades of collective experience in both sales and after-sales product care. Its activity focuses on the repair and maintenance of domestic appliances, with nationwide coverage in the United Kingdom and Southern Ireland.

Engineer network and geographical coverage

The company has a network of engineers covering the whole of the UK and Southern Ireland who work on a wide range of appliances. Many of these technicians are members of the Whitegoods Trade Association and/or DASA, as stated by the company itself.

The call management system is fully computerised and the service desk provides assistance to both engineers and consumers. Technicians have full access to technical information and dedicated telephone support, which they access through their own engineer portal.

Brands and product types serviced

Repairtech Services (UK) Limited works under contract to provide efficient after-sales service for a variety of brands and product types. Its scope covers refrigeration, cooking and home laundry.

Product registration and guarantees

The company provides users with a product purchase registration form. This registration validates the guarantee if service is required and stores customer details in its GPSD database.

Customer profiles: consumers, trade and engineers

The website organises its services into three distinct areas: consumers, trade and engineers. Consumers can request a service call and find information on how they can be helped; trade customers access after-sales services for the brands they represent; and engineers have access to technical documentation, applicable legislation and management tools.

Location and contact

1 The Courtyard, Harris Business Park, Hanbury Road, Bromsgrove, B60 4DJ · Telephone: 01527 888 133 · Email: service@repairtechuk.co.uk