Autoglass

Autoglass: vehicle glass repair and replacement in the UK

Autoglass is a British company dedicated to vehicle glass repair and replacement, operating under the legal name Belron UK Limited. It serves motorists across the UK and combines a network of over one hundred branches with a mobile service that allows customers to be attended at their location. The company states that it offers nationwide coverage and operates 24 hours a day, 7 days a week, 365 days a year.

Repair and replacement services

The main service consists of repairing windscreens damaged by impacts, cracks or scratches, as well as replacing them when repair is not viable. The company applies a 'repair first' policy: since repair can be up to 80% cheaper than replacement and more environmentally friendly, this option is always attempted before proceeding to replace the glass. For replacement work, the highest quality glass is used, according to the company's own presentation.

Guarantee and recalibration

Vehicle glasswork is covered by a lifetime guarantee for as long as the owner retains ownership of the vehicle. In addition, the company recalibrates driver assistance systems in accordance with the standards required by manufacturers, with the aim of preserving vehicle safety after windscreen replacement.

Insurance claim management

Autoglass maintains relationships with most major UK insurance companies, which allows it to handle the claim on the customer's behalf when the work is covered through the vehicle insurance. For cases without insurance cover, the company also offers the possibility of contracting the service directly.

Service network and technical team

The company has a fleet of nearly 1,000 technicians and a network of over 100 branches across the country, complemented by the mobile service. The company notes that it is currently seeking to recruit experienced technicians through its careers page.

Contact and registered office

The registered office of Belron UK Limited, which operates as Autoglass, is located at 1 Priory Business Park, Cardington, Bedford, Bedfordshire MK44 3US. The company has a customer service phone number and forms on its website for enquiries, complaints and warranty claims.

1 Priory Business Park, Cardington, Bedford, Bedfordshire MK44 3US