SCG Together

SCG Together: managed communications and IT for businesses

SCG Together is a communications and information technology services provider focused on the business market. The company presents itself as a specialist communications and partner provider, with a telecommunications track record dating back to 1965 and a portfolio of solutions spanning connectivity, telephony, mobility, cybersecurity and IT services. Its offering is built around its own cloud telephony platform, Evonex, and its own backbone network, which allows it to maintain greater control over the products it sells.

The company operates under the legal name SCG Cloud Limited, trading as SCG Together, and brings together the activities of SCG Cloud Ltd, NSN and Hello Telecom under a single brand. Its headquarters are at Glebe Farm, Down Street, Dummer, Basingstoke, England.

Telephony and unified communications solutions

The business telephony area includes voice over IP and unified communications services. Featured solutions include Evonex Hosted Telephony, a cloud-hosted telephony platform; Evonex Handsets, devices associated with that service; Gamma Horizon; Teams Calling, integration with Microsoft Teams; SIP Trunking; and on-premise devices. The company also offers telephony services for specific sectors, such as charities and not-for-profit organisations, schools, retail, legal and financial firms, hotels and hospitality, and construction.

Connectivity, mobility and IoT

In the connectivity area, SCG Together offers superfast business broadband, Ethernet, GSM connectivity and network and cabling services. The company also offers mobile solutions including devices, device administration, mobile recycling and flexible packages. In the Internet of Things (IoT) space, it provides flexible solutions and specific plans. The company notes that the PSTN switch-off and BT's sale of legacy services affect businesses still using traditional technologies, and it offers migration services from legacy systems.

IT, cloud and cybersecurity services

The company provides IT and cloud services covering virtual data centres, business continuity and disaster recovery, co-location at the Crown Campus data centre, hybrid cloud solutions, cloud migration and managed support for Teams. In cybersecurity, SCG Together presents itself as a managed services provider and operates as a one-stop shop for security, with 24/7/365 coverage. The company cites that 81% of cybercrime is targeted at SMEs and offers cyber security reviews.

Partner programme and collaboration model

SCG Together defines itself as a communications provider dedicated to collaborating with partners, and states that it works with more than 400 partners to serve shared customers. It has a partner programme with incentives, product updates and industry news, as well as dedicated partner portals. The company also offers a delivery service programme and a partner resource area.

Customer service and sector presence

The company highlights a service model with a dedicated point of contact for each customer and a response time that, according to its data, answers 96% of calls within three rings and the remaining 4% within four rings. Its offering is complemented by support and maintenance services, and by a resource library including blogs, FAQs and case studies. The company also organises events such as breakfasts and webinars on cybersecurity, and takes part in sector initiatives such as the NAFD partner programme.

Location and contact

Glebe Farm, Down Street, Dummer, Basingstoke, England RG25 2AD · Phone: 0800 4700 007 · Email: sales@scgtogether.com