Audika

Audika: specialists in hearing care in the UK

Audika is a chain of hearing centres operating in the UK with more than 280 local clinics. The company presents itself as one of the country's largest hearing care specialists and focuses all its activity on hearing health, with a personalised approach for each patient.

The company states that Hidden Hearing and Amplifon have been integrated into the Audika brand, giving rise to this unified network of clinics. Its activity revolves around providing free hearing tests, fitting hearing aids and offering continuous support to the user.

Hearing tests and hearing loss assessment

Audika offers free hearing tests at its clinics. The process begins with identifying the signs of hearing loss, followed by an appointment at the local centre to assess hearing. The company also offers an online hearing test as a first indicative step.

For cases of difficulty understanding speech in noisy environments, Audika uses a diagnostic technology called ACT™, which measures the help that hearing needs in real noisy situations. This tool is offered during the free appointment.

Hearing aids and available brands

Audika's hearing aid catalogue includes models from the brands Oticon and Bernafon. Featured products include:

• Oticon Zeal™: discreet hearing aid with AI sound processing, rechargeable battery lasting up to 20 hours and ready to wear the same day.
• Oticon Reveal™: model with dual AI that balances voices and background sounds, designed to support natural sound understanding, with all-day battery and connectivity.
• Oticon Own SI™: custom-made hearing aids, described as Oticon's most discreet, with AI technology trained on millions of complex sounds and stabilisation features for disruptive noises.
• Oticon Real™: smart hearing solution that aims for speech clarity, reduced listening effort and management of wind and annoying sounds.
• Oticon Own™: fully custom-made hearing aids, tailored to the shape of the ear and the user's lifestyle, with connectivity to devices.
• Bernafon Alpha™: entry-level Swiss technology that eliminates unwanted noise and feedback, available in various colours.
• Bernafon Encanta™: hearing aids with Bluetooth technology, 'Music Experience' programme and fast rechargeability, available at different technology levels.

The company also offers access to a guide on types of hearing aids, price comparison, financing and a hearing aid finder to help choose the right model.

Complementary services and aftercare

In addition to hearing tests and hearing aid fitting, Audika provides earwax removal services, hearing aid maintenance and adjustment, repair and battery ordering. The company has a comprehensive aftercare programme to support the user throughout their hearing experience.

Audika offers the possibility to try hearing aids at home and to purchase them with payment and protection plans. Its 'Better Hearing Promise' states that experts will help the customer rediscover the sounds they love within 60 days or their money will be refunded. The hearing aid trial is risk-free for 60 days.

Personalised approach and track record

The company states it has been helping people hear better for over 50 years and serves thousands of users every year. Its care model is based on personalisation: each hearing aid is individually adjusted according to the user's hearing needs. Audika describes its technology as advanced and tailored to each case, and offers a structured five-step process that ranges from understanding the signs of hearing loss to continuous aftercare.