At Home Dental

Mobile dentistry for patients who cannot travel

At Home Dental is a mobile dentistry service that brings the dental practice to the patient's home or care home. The company presents itself as an alternative for people who have difficulty leaving home, older people, patients with reduced mobility and people with dementia. The team travels with all the necessary equipment and sets up a fully operational surgery in the home itself.

Geographic coverage and expansion

The company states that it treats patients in South Devon, Hampshire, Southwest London, Surrey, West Sussex and High Wycombe, and notes that it will be opening new areas soon. In another section of its website it also mentions Devon, Hampshire, Bedfordshire, Oxford, Dorset and London and the surrounding Home Counties.

Equipment and set-up in the home

The service relies on a fully equipped van that carries all the dental equipment. For the visit, the team sets up a fully operational dental chair and a compressed air unit. Only a small space is required to set up the equipment and access to mains electricity; a sink is also desirable. The company describes its equipment as state-of-the-art mobile technology, with a digital X-ray system, digital motors for root canal treatment and a modern jet-wash system for teeth whitening. If it is not possible to use the dental chair, treatment can be carried out in the patient's bed or chair.

Treatments and services

The company offers a full range of dental services in the home. Among the treatments mentioned are scaling and deep cleanings carried out by a dental hygienist, and dentures made from lifelike resin bonded to a plastic base. The website also mentions oral health assessments, care home care and oral health training for care home staff, with discounts for staff at these centres. The company has an oral health training portal.

Approach to care

The company states that pain-free dentistry is at the core of its service and that it seeks to minimise the number of appointments needed, concentrating treatment into as short a time as possible. It states that its work is guaranteed and that it will return to review any issues that arise. Before treatment begins, an estimate is provided and payment is made on completion. A service fee is charged for each appointment, refundable if cancellation is made more than 48 hours in advance.

Patient profile and team experience

The team states that it has experience in both traditional and mobile dentistry, and in caring for older clients, people with mobility difficulties and people with dementia. The founder, Justin, describes his previous experience as a dental surgeon in the Royal Navy, where he worked in unconventional environments, and his intention to apply that knowledge to the mobile service. The company presents itself as a service that treats both private patients and care homes.

New patients and care homes

The company states that it accepts new patients and that it is possible to register through its website. For care homes, it offers care for residents, free oral health assessments, oral health training and discounts for care home staff. The company also mentions that it has treated residents at a care home for the past 18 months and that it responded to an emergency call during lockdown.