esure

esure, British car, home and travel insurer

esure is an insurance company operating in the UK that offers car, home, electric vehicle, multicar and travel policies. Its offering is built around online purchase and management, with access to the policy and claims submission through its website and its own mobile app.

Car insurance

The company offers two car products: the original esure Car Insurance policy and esure Flex Car Insurance. Both can provide comprehensive cover for electric or hybrid vehicles. Available cover and extras include breakdown cover, windscreen repair, car hire, motor legal protection, enhanced personal accident cover and key cover.

Home insurance

In the home insurance line, the company offers buildings insurance, contents insurance, a type called Advantage Home Insurance and tenants insurance. Extras include home emergency assistance, family legal protection, pest insurance, personal possessions cover, accidental damage, laptop, mobile phone and garden cover. Cover also addresses storm, wind, flood and subsidence damage.

Travel insurance and multicar discount

The insurer also offers travel insurance, with access to the Doctor Please! app, which provides remote medical consultations with experts 24 hours a day. For customers who already have a car insured with esure and have more than one vehicle at home, the company applies a 15% multicar discount on online purchases. Under the stated terms, the discount excludes optional extras, is subject to eligibility and applies only to online sales made through its website; if payment is made by direct debit, interest is calculated on the discounted premium.

Policy and claims management

The company allows existing customers to manage their policy, renew it, submit claims and access their account by logging in. The esure mobile app is presented as a quick and easy way to manage the policy and carry out other tasks. The website also includes help sections, FAQs and proof of No Claim Discount.

Informational content

esure maintains a blog with articles on safety and maintenance, including the impact of heatwaves on cars, summer fire safety tips and recommendations for preparing a road trip.