GRX

GRX, workshop and garage management software in the United Arab Emirates

GRX is a cloud-based workshop and garage management application developed for the United Arab Emirates market. The platform brings together in a single environment job orders, customer and vehicle relationships, VAT invoicing, B2B/B2G e-invoicing, purchasing, inventory, payroll, and reports. The site states that it is operational for workshops in the UAE and the Gulf Cooperation Council, and that it supports 18 countries with currency and tax presets, plus any ISO currency with flexible tax configuration.

Features for daily workshop operations

The jobs and estimates module offers list, card, board, and calendar views with due dates. It allows adding multiple estimates to the same visit, each with its own approval status, and generating job orders from one or more approved estimates. It includes printing of job orders, inspections, work orders, and appointments.

Customer and vehicle management includes records with import and search, and links each job, invoice, and sticker reminder to the corresponding vehicle. Invoicing issues VAT invoices, printouts, and payment receipts, and allows sending invoice PDFs to the customer via WhatsApp from the print screen on Premium plans or higher. B2B/B2G e-invoicing includes PINT-AE XML, submission via ASP, and status tracking oriented to the FTA on eligible invoices.

The customer portal offers read-only access to their vehicles and invoices. The company can configure spending tiers, rewards, birthday offers, and terms; loyalty status and redeemable benefits are displayed in the portal. This feature is available on the Enterprise plan or as an add-on to the subscription.

Purchasing, inventory, staff, and reports

The purchasing and inventory area covers vendors, expenses, purchase orders with printing and stock costing on receipt, petty cash, products, services, pricing, and stock. The human resources module manages employees, payroll, printable salary slips, and leave requests with calendar and approvals, all subject to permissions.

Reports include VAT summary and registers, profit and loss, stock, jobs register, staff work, expenses, and payment collection, with Excel-friendly exports. The dashboard shows operational alerts, such as overdue invoices. The AI workshop assistant answers questions about sales, jobs, invoices, expenses, customers, and catalog prices in read-only mode, with links to the records; it is available on the Enterprise plan, and organization owners on that plan can compare AI usage across branches.

Languages, users, and access

The interface is available in English, Arabic with RTL support, French, and Hindi. Multi-user workspaces allow inviting advisors, technicians, accountants, and owners, who work on the same real-time data backed by Firestore, with created-by and updated-by context where recorded. Role-based access applies granular permissions so that each profile sees and edits only what it should, from the workshop floor to front desk and finance, with an audit-friendly trail. Layouts are responsive from phone to desktop, with lists, filters, and calendar or board views usable both in the workshop and at the desk.

Plans, pricing, and trial

The site presents three plans per branch, with limited-time offer pricing, excluding VAT and billed annually: Basic 2,500 AED per year with 50 GB of cloud storage per branch, Premium 3,600 AED per year with 100 GB, and Enterprise 7,500 AED per year with 150 GB. A free seven-day trial is offered without a credit card. Sending estimates, quotations, and invoices via WhatsApp is available on Premium and higher; the customer portal and customizable loyalty program are available on Enterprise.

Presence and customers

The company states that more than 24 UAE workshops use GRX, with examples in Abu Dhabi, Dubai, and Sharjah, including Volvo Trucks Repair Abu Dhabi, Gulf Motors Workshop Dubai, Al Jisr Al Aswad Auto Sharjah, Burj Al Ikhlas Auto Maintenance Sharjah, Iron Horse Auto Dubai, Motor Zone Abu Dhabi, and MRG Auto Garage Dubai. The site also mentions 17 additional workshops. On Trustpilot, the platform shows a rating of 4.2 out of 5 with 8 reviews, which highlight unified management, support, and speed of response.