Revibe

Revibe: refurbished electronics with warranty in Dubai and the UAE

Revibe is an e-commerce platform based in Dubai that sells refurbished and second-hand electronic devices. Its catalogue covers smartphones, laptops, tablets, smartwatches, televisions and audio accessories. The company operates under the legal name Revibe Technology FZ-LLC, registered and authorised by the Dubai Development Authority.

Product catalogue

The range is organised into several main categories:

• iPhones: models from the iPhone 17, 16, 15, 14, 13, 12, 11, SE, X, 8 and 7 series.
• Samsung: Galaxy S24, S23, S22, S21, S20, S10, S8, Galaxy Z and Galaxy Note series.
• MacBooks: MacBook Pro, MacBook Air and Apple iMac.
• Laptops: Dell, Lenovo, HP, Microsoft, Acer and Samsung brands.
• Tablets: iPads.
• Televisions: Hisense, LG, Sony and Samsung brands.
• Accessories and audio: AirPods, headphones and speakers, chargers, power banks and cables, cases and screen protectors, and gaming accessories.
• Watches: Apple Watch.

The catalogue shows examples of prices with discounts compared to the new product, such as a 256 GB iPhone 14 Pro Max in "Good" condition for AED 2,099 (55% less than new) or a 64 GB iPhone 11 in "Good" condition for AED 629 (65% less). Laptops are also listed, such as the Dell Latitude 7400 8th-Gen Core i7 for AED 909 or the Lenovo ThinkPad T470s 7th-Gen Core i7 for AED 969. The store indicated a promotion of AED 75 off the first purchase through the app with the code APP75.

Refurbishment process and quality control

Revibe describes an individual verification process for each device. All devices are genuine and undergo a 50-point quality check covering screen, battery, speed and durability, among other aspects. The company states that it only accepts one in four suppliers after a rigorous selection process. Devices meet a minimum battery health standard of 85%; occasionally they offer units with 100% battery as an upgrade option.

Warranties and after-sales services

The purchase includes a 12-month warranty, free delivery and a 10-day return period. Revibe also offers the Revibe Care+ service, additional protection against accidents and damage, with cover for liquid spills, express replacement if repair is not possible and 24/7 support, with a two-year warranty extension. The catalogue showed this service for AED 45 with a 50% discount. The company also offers Buy Now, Pay Later options and accepts Visa, Mastercard and Apple Pay.

Buying used devices

In addition to selling, Revibe offers a service to sell old devices in exchange for cash. The company serves more than 150,000 customers, according to its own platform, and operates in the United Arab Emirates, Saudi Arabia and South Africa.

Presence and customer service

Revibe Technology FZ-LLC is authorised by the Dubai Development Authority. The company has a help centre and FAQs, order tracking and a system for managing claims. Telephone support hours are Monday to Friday, 9:30 am to 5:30 pm. The company has been mentioned in the media as a solution for buying second-hand devices with confidence in the Gulf.

Location and contact

King Salman Bin Abdulaziz Al Saud Street, Dubai Internet City - Dubai - United Arab Emirates · Phone: +971 4 459 7000 · Email: contact@revibe.me · Hours: Monday to Friday 9.30 am to 5.30 pm