Atugusto

Online down jackets and puffer coats

Atugusto is an online store selling down jackets and puffer coats, primarily for women and also for men. Its categories include men's puffer jackets, long women's puffer coats, women's down jackets, and sections referring to items from El Corte Inglés and Decathlon. The business operates online and has no physical store.

Products and prices

The website shows a selection of puffer jackets with prices in euros, some discounted. Featured items include:

• Men's puffer jacket: €104.00, on sale for €69.00
• Best-selling women's puffer jacket: €102.00, on sale for €68.00
• Women's puffer jacket: €113.00, on sale for €75.00
• Puffer jackets (general listing): €108.00, on sale for €72.00
• Women's down jacket: €102.00, on sale for €68.00

Shipping and returns

The company ships internationally and accepts orders from many countries, including Germany, Australia, Belgium, Canada, South Korea, Denmark, Spain, the United States, Finland, France, Greenland, Japan, Luxembourg, Malaysia, Norway, New Zealand, Portugal, the United Kingdom, Sweden, Switzerland, and Taiwan. Shipping rates vary by destination. A tracking number is sent three to four days after an order is confirmed. If a package has not arrived within 15 business days, customers may contact customer service. The return policy allows exchanges or returns within the first two weeks after delivery, provided the item is unused and undamaged. The customer pays shipping costs and any bank fees unless the problem was the company's fault.

Customer service

Customer service is available by email at vipcustomerserviceonline@gmail.com. The website also has a contact form and FAQ section.

Shopping considerations

The page says that products are supplied by an official partner factory and that items described as Pandora-style do not include an official store identity number; instead, only a Hong Kong invoice is provided. This detail, along with the lack of tax or phone-contact details, is worth considering before placing an order. Confirm the information directly with the company.