Verisure

Connected alarms for homes and businesses

Verisure is an alarm and security systems company operating in Spain as Securitas Direct España, S.A.U. It offers alarm systems for homes and businesses, connected around the clock to a monitoring center that the company describes as Europe's largest and most advanced. The service combines detection, deterrence, and control devices with responses from trained operators.

How the system responds to an intrusion

Installed devices connect the property to the alarm monitoring center. When a risk signal comes in, specialists verify what happened and follow the relevant protocol, which may include notifying police or emergency services. The company says its experts respond in under 20 seconds and customers can control the system through the My Verisure app.

The protection process is described in five steps: reinforce the main entrance with a smart lock; detect attempted entry, impacts, or vibration with door and window sensors; use AI cameras to distinguish people, animals, and objects; initiate a response through the monitoring center; and notify police once an intrusion is confirmed.

Security equipment

The product line includes access, detection, video monitoring, and deterrence equipment:

• Smart lock: a high-security cylinder with anti-bumping, anti-pull, anti-drill, and anti-pick protections, plus tampering alerts.
• Entry sensors: installed on doors and windows to detect opening, impacts, and vibration.
• Cameras: indoor and outdoor models with Full HD resolution, night vision, and AI that distinguishes animals from people. The Arlo Security outdoor camera and Arlo Security Pro indoor camera are included in the offering.
• Video detectors and perimeter detector: send image alerts to the monitoring center for verification.
• Fire detector: detects smoke and sends an alert to the monitoring center; it includes a high-power siren.
• Hold-up button: triggers a silent alert to the monitoring center, which notifies police. In the Basque Country and Catalonia, the signal must be verified by audio or image before law enforcement is notified.
• Control panel: arms and disarms the alarm, provides an SOS button, and connects customers with security specialists.
• Warning sign: indicates that the home is protected by Verisure 24/7.
• ZeroVision: after a confirmed intrusion, it blocks the intruder's visibility to prevent theft and drive the person out while police are on the way.

Security services and support

Services include connection to the monitoring center, police notification, Guardián Verisure, and a security-guard service. The company also offers access control, an alarm comparison tool, and an online alarm-price calculator.

Systems for different properties

Verisure sells alarm systems for houses, apartments, villas, vacation homes, and middle-floor apartments; second homes; and properties with pets, young children, or teenagers, as well as outdoor areas. For businesses, it offers systems for offices, stores, commercial spaces, and warehouses, including business video monitoring.

Technology and warranty

The company highlights proprietary technology such as PreSense and systems with dual transmission, anti-jamming protection, and backup operation during power outages. The offering also includes perimeter alarms, door and window alarms, and fire alarms. Verisure provides a warranty for its products and services.

Awards and company information

The company says consumers have selected its alarm as the best. Its corporate website includes sections on its purpose, data protection, corporate social responsibility, observatory, leadership team, press room, blog, and enterprise accounts, as well as customer support and job openings.