Global TV

Company Overview

Based in Madrid, Global TV has integrated diverse technology systems since 1995. The company describes its work as combining retail, engineering, and installation, with a focus on complete turnkey projects delivered by its own staff rather than subcontractors. It has a 50-person team and two showrooms, which it considers leading examples in Spain and Europe.

Services and Solutions

Global TV serves three markets: homeowners, businesses, and hotels. For high-end homes, it offers high-fidelity audio (Hi-Fi), home theaters, whole-home audio, large-format televisions, home automation, Wi-Fi networks, lighting, video surveillance cameras, security systems, and access control. For businesses, it provides audiovisual systems, LED displays, video walls, videoconferencing, BYOD and BYOM solutions, room-booking systems, digital signage, AV management and distribution, Wi-Fi networks, lighting, and acoustics. In hotels, particularly five-star properties, it works on guest rooms, common areas, and leisure and event spaces, providing automation, sound, whole-home audio, video walls, digital signage, videoconferencing, lighting, networking, and acoustics.

Brands and Certifications

Global TV describes itself as an official Bang & Olufsen store in Madrid and an official distributor and approved installer of Lutron and Crestron in Spain. Its engineers and technicians are trained and certified by the manufacturers whose products it sells. Featured products include Bang & Olufsen equipment such as Beolab and Beovision; Crestron UC solutions for workplaces; Moovia home-theater seating; and high-end audio systems such as Wilson Audio Chronosonic XVX with D’Agostino Momentum.

Coverage and International Work

Although based in Madrid, the company works throughout Spain and internationally. It cites customers and projects in Portugal, Andorra, France, Italy, Germany, and Switzerland in Europe; the Dominican Republic in the Caribbean; and Morocco, Equatorial Guinea, Cameroon, and Angola in Africa.

Project Process

The company describes a process that covers pre-sales—consulting, demonstrations, analysis, and technical studies with plans, diagrams, and a proposal—followed by project approval, installation, configuration, programming, and commissioning by specialized engineers and technicians, including its own construction and trades staff, and end-user training.

Warranty and After-Sales Support

Global TV offers after-sales service under a service-level agreement (SLA). Depending on the terms, this can include up to five years of complimentary in-house labor for remote technical assistance and corrective on-site support.

Contact and Hours

Email: info@globaltv.es. Hours: Monday through Friday, 9:30 a.m.–2 p.m. and 3:30–7 p.m.; Saturday, 10 a.m.–2 p.m. The company is on Instagram (@globaltv.madrid) and YouTube (@globaltvtecnologia).